Vice President, Digital Product, UX

Shake Shack

Vice President leading digital product vision and execution at Shake Shack. Overseeing multi-channel platforms and driving digital innovation to enhance guest experiences.

Posted 4/26/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $255,794 - $342,606 per yearWebsite

About the role

Key responsibilities & impact

Own the digital roadmap, including gathering and developing requirements, briefing to internal and external partners, oversight over key milestones, integration into our online/offline channels.
Manage multiple products and priorities, Own backlog and project grooming as well as prioritization of the digital roadmap with an eye for quick wins, revenue impact and improved customer experience.
Lead the prioritization of epics / features / stories within the backlog of agile releases, and ensure that product managers are managing the flow of work
Build strategic business cases for all digital projects incorporating internal stakeholder feedback, needs and priorities along with key inputs from Finance
Hire, coach and lead a high performing team of digital product managers with the ability to own and execute on specific platforms and projects.
Scale teams and ensure the product organization is effective, healthy and set up for success by establishing clear and measurable goals
Evangelize digital projects to the company with effective written and verbal communication to cross functional teams.

Requirements

What you’ll need

Digital product management leadership with proven track record of launching digital products
Has managed teams (internal and external) in a fast-paced environment
Strategic acumen with prior oversight of >$20M CapEx budget
Strong team leader with a proven track record of growing teams and coaching direct reports

Benefits

Comp & perks

Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities *Eligibility criteria applies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital product managementagile methodologybacklog managementproject groomingstrategic business case developmentbudget oversightrevenue impact analysiscustomer experience improvementteam scalingperformance measurement

Soft Skills

leadershipcoachingcommunicationstrategic acumenteam managementcross-functional collaborationprioritizationstakeholder engagementproblem-solvingadaptability