Signage Program Manager

Shake Shack

Signage Program Manager leading the planning and execution of signage programs for Shake Shack. Ensure consistent brand implementation and manage vendor relations for a growing portfolio.

Posted 4/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $78,318 - $129,888 per yearWebsite

About the role

Key responsibilities & impact

Lead the procurement and execution of the signage program for new Shack openings, relocations, remodels, and updates to existing locations.
Manage national signage vendors, including pricing negotiations, contracts, production tracking, and vendor performance management.
Develop and maintain national signage vendor partnerships and procurement standards to support scalable growth across the Shake Shack portfolio.
Partner with the Design team to define signage design intent for each new Shack in alignment with code requirements and landlord restrictions, determine site-specific adaptations, and review and approve signage packages with signage vendors.
Partner with the Construction team to ensure permits are secured, schedules are aligned, and sites are prepared for signage installation.
Oversee signage budgets and identify opportunities for cost efficiencies and procurement improvements.
Coordinate permitting documentation and vendor submittals to support local approvals.
Track production, shipping, and installation schedules to ensure signage aligns with construction milestones and opening timelines.
Support the Construction team and general contractors by coordinating signage installation and addressing any special site requirements.
Support signage service requests for existing Shacks, including maintenance, replacements, and updates as needed.
Drive continuous improvement in signage procurement processes, vendor relationships, and program execution across the Shack portfolio.

Requirements

What you’ll need

5+ years of signage project management experience supporting multi-site development programs, including coordination across multiple locations at various stages of development, preferably within QSR, retail, or hospitality environments.
Proven experience managing signage vendors, fabrication timelines, budgets, and installation coordination.
Demonstrated expertise in signage fabrication methods, installation best practices, permitting procedures, and code compliance requirements.
Ability to manage multiple projects and deadlines in a fast-paced development environment.
Strong organizational, communication, and problem-solving skills with a high level of attention to detail.
Proficiency in reading and interpreting construction plans, shop drawings, and technical documentation.
Experience supporting multi-unit development programs preferred.
Proficiency in Workday, Lucernex, Service Channel, Microsoft Office Suite, and Adobe Acrobat Pro is a plus.

Benefits

Comp & perks

Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities *Eligibility criteria applies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

signage project managementsignage fabrication methodsinstallation best practicespermitting procedurescode compliance requirementsbudget managementvendor performance managementproduction trackingmulti-site development coordinationconstruction plans interpretation

Soft Skills

organizational skillscommunication skillsproblem-solving skillsattention to detailability to manage multiple projectsability to meet deadlines