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About the role
Key responsibilities & impact- Collaborate with Senior Advisors to provide strategic coverage in managing a portfolio of high-profile luxury clients.
- Assist in developing and refining bespoke itineraries that reflect members’ preferences and lifestyle.
- Coordinate bookings and logistics across multiple touchpoints including private villas, luxury hotels, transportation, and curated experiences.
- Serve as a primary point of contact for members during travel planning and execution stages, ensuring consistent and personalized communication.
- Maintain up-to-date knowledge of the luxury travel market, emerging destinations, and industry trends to provide insightful recommendations.
- Manage multiple trips simultaneously with excellence in organization and attention to detail.
- Contribute to continuous process improvements and team collaboration to enhance the member travel experience.
Requirements
What you’ll need- Minimum of 3+ years of experience in luxury travel advisory or a similar role within the travel industry.
- Proven ability to manage high-net-worth clients and deliver exceptional customer service.
- Strong organizational skills with the ability to handle multiple projects and trips concurrently.
- Excellent communication and interpersonal skills, adept at building and maintaining client relationships.
- Proficiency in CRM systems and familiarity with luxury travel booking platforms.
- In-depth knowledge of luxury accommodations, private villas, premium air travel, and exclusive experiences.
- Ability to work flexible hours, primarily within the Eastern Time Zone.
- Experience collaborating in a team-oriented environment with a proactive approach.
- Bonus: Experience with Sabre GDS, Salesforce, or other travel technology systems.
Benefits
Comp & perks- **Competitive Compensation:** Annual salary with a performance-based, discretionary bonus
- - **Comprehensive Benefits:** Fully covered medical, dental, and vision insurance
- - **401(k) Plan:** Access to our retirement savings program
- - **Generous Time Off:** Ample PTO plus company holidays to recharge and reset
- - **Career Growth:** Opportunity to develop toward a senior finance leadership role, with increasing ownership of P&L, budgeting, and strategic decision-making over time
- - **Flexibility:** Remote work environment with the ability to manage your schedule effectively
- - **Innovative Market Leader:** Join a forward-thinking company with a proven track record, backed by the influence, resources, and stability to keep breaking new ground.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
luxury travel advisoryitinerary developmentlogistics coordinationcustomer serviceCRM systemsluxury travel booking platformsSabre GDSSalesforceproject managementprocess improvement
Soft Skills
organizational skillscommunication skillsinterpersonal skillsclient relationship managementteam collaborationattention to detailproactive approachflexibilitytime managementproblem-solving
