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Senior Luxury Travel Advisor
ShaininSenior Luxury Travel Advisor leading a team dedicated to bespoke travel planning for high-net-worth individuals. Overseeing luxury travel itineraries and maintaining client relationships in a hybrid work environment.
About the role
Key responsibilities & impact- Lead and manage a team of Luxury Travel Advisors, fostering collaboration and excellence in client service.
- Maintain close relationships with high-net-worth members to understand their travel preferences and deliver personalized travel solutions.
- Oversee and contribute to the development of highly detailed, customized travel itineraries involving luxury accommodations, private villas, premium air travel, and exclusive experiences.
- Coordinate with global suppliers including hotels, destination management companies (DMCs), villa agencies, and local concierges to ensure flawless trip execution.
- Drive continuous improvement initiatives to enhance member experience and operational efficiency.
- Provide mentorship, training, and guidance to team members to develop their skills and industry knowledge.
- Stay up-to-date with emerging luxury travel trends, new destinations, and industry advancements.
- Manage multiple complex trips simultaneously with meticulous attention to detail.
Requirements
What you’ll need- Minimum of 5 years of experience in luxury travel advisory.
- Deep knowledge of luxury travel products, services, and suppliers globally.
- Exceptional client relationship management skills and experience managing relationships in a personalized service environment.
- Proficiency with CRM systems, booking platforms, and travel technology tools.
- Experience handling ultra-high-net-worth travelers, VIP family travel, and bespoke multi-stop international itineraries.
- Availability during Eastern Time business hours.
- Availability for 9 weekend watches per year.
- 1-2 years of leadership experience preferred.
- Experience with Sabre GDS, Salesforce CRM, or similar travel-industry tools is a plus.
Benefits
Comp & perks- **Comprehensive Benefits:** Fully covered medical, dental, and vision insurance
- **401(k) Plan:** Access to our retirement savings program
- **Generous Time Off:** Ample PTO plus company holidays to recharge and reset
- **Flexibility:** Remote work environment with the ability to manage your schedule effectively
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
luxury travel advisoryclient relationship managementtravel itinerary developmenttravel technology toolsbooking platformsGDS (Global Distribution System)Sabre GDSSalesforce CRMmulti-stop international itinerariesluxury travel products
Soft Skills
leadershipmentorshipcollaborationclient service excellenceattention to detailcommunicationtrainingguidanceoperational efficiencycontinuous improvement