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Shainin

Senior Luxury Travel Advisor

Shainin

Senior Luxury Travel Advisor leading a team dedicated to bespoke travel planning for high-net-worth individuals. Overseeing luxury travel itineraries and maintaining client relationships in a hybrid work environment.

Posted 6/25/2026full-timeNew York City • New York • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Lead and manage a team of Luxury Travel Advisors, fostering collaboration and excellence in client service.
  • Maintain close relationships with high-net-worth members to understand their travel preferences and deliver personalized travel solutions.
  • Oversee and contribute to the development of highly detailed, customized travel itineraries involving luxury accommodations, private villas, premium air travel, and exclusive experiences.
  • Coordinate with global suppliers including hotels, destination management companies (DMCs), villa agencies, and local concierges to ensure flawless trip execution.
  • Drive continuous improvement initiatives to enhance member experience and operational efficiency.
  • Provide mentorship, training, and guidance to team members to develop their skills and industry knowledge.
  • Stay up-to-date with emerging luxury travel trends, new destinations, and industry advancements.
  • Manage multiple complex trips simultaneously with meticulous attention to detail.

Requirements

What you’ll need
  • Minimum of 5 years of experience in luxury travel advisory.
  • Deep knowledge of luxury travel products, services, and suppliers globally.
  • Exceptional client relationship management skills and experience managing relationships in a personalized service environment.
  • Proficiency with CRM systems, booking platforms, and travel technology tools.
  • Experience handling ultra-high-net-worth travelers, VIP family travel, and bespoke multi-stop international itineraries.
  • Availability during Eastern Time business hours.
  • Availability for 9 weekend watches per year.
  • 1-2 years of leadership experience preferred.
  • Experience with Sabre GDS, Salesforce CRM, or similar travel-industry tools is a plus.

Benefits

Comp & perks
  • **Comprehensive Benefits:** Fully covered medical, dental, and vision insurance
  • **401(k) Plan:** Access to our retirement savings program
  • **Generous Time Off:** Ample PTO plus company holidays to recharge and reset
  • **Flexibility:** Remote work environment with the ability to manage your schedule effectively

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
luxury travel advisoryclient relationship managementtravel itinerary developmenttravel technology toolsbooking platformsGDS (Global Distribution System)Sabre GDSSalesforce CRMmulti-stop international itinerariesluxury travel products
Soft Skills
leadershipmentorshipcollaborationclient service excellenceattention to detailcommunicationtrainingguidanceoperational efficiencycontinuous improvement