Billing Specialist

• Responsible and accountable for all aspects of payments received in the CBO Online and offices
• Posting insurance and patient payments to appropriate accounts from US Mail, EFT and Credit card Vendor
• Researching and obtaining explanation of benefits for the department
• Setting up ERA/EFT for practice
• Reviewing and correcting patients accounts under the direction of a senior staff member
• Ensuring all ERA and EFTs are set up appropriately for each practice
• Following up with Insurance companies on enrollment status
• Creating Logins and obtaining access to all payor portals
• Ensuring all US mail is scanned into the appropriate folders in a timely manner
• Downloading all ERA’s from the Practice Management clearing house and or individual payor portals
• Calling insurance companies to obtain missing explanation of benefits
• Post daily explanation of benefits and patient payments to patient accounts utilizing electronic payment posting software
• Post all patient payments to patient accounts via credit card, EFT, and US mail
• Investigate and resolve discrepancies
• Knowledge of insurance contract requirements and US Fertility Financial programs
• Review and make corrections to patients accounts to ensure patient satisfaction
• Reconcile daily work to bank deposit
• Applying denials and deductibles to patients account per electronic remittance
• Working on Q&A functions prior to month end and assisting other department functions as a back up
• Post insurance, patient, collection and miscellaneous payments to practice management system
• Posting complicated EOB’s with forwarding balances, recoupments and overpayment recovery
• Maintains patient confidence and protects operations by keeping information confidential.

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