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Head of Operations
Shadow Light StudiosHead of Operations at Gross Labs enhancing operational infrastructure across companies and initiatives. Collaborating with senior leadership to drive strategic initiatives and ensure seamless execution.
About the role
Key responsibilities & impact- Build and manage the enterprise operating cadence across operating companies, investments, development initiatives, and foundation efforts
- Create systems for visibility, reporting, and decision-making across business units
- Oversee enterprise KPI dashboards and executive performance tracking
- Drive cross-functional strategic initiatives from concept through implementation
- Align operating-company priorities with the broader investment and growth strategy
- Lead special projects such as new venture launches, partnerships, acquisitions, and expansion
- Coordinate across operating company leaders, investment/development partners, and internal stakeholders
- Ensure efficient communication, track deliverables, and hold teams accountable to timelines and goals
- Coordinate milestone tracking for large-scale development projects, including Oklahoma City initiatives
- Partner directly with the founder/CEO to prioritize focus and prepare briefing materials, dashboards, and decision frameworks
- Build scalable operational infrastructure, standardizing reporting, planning cycles, and governance rhythms
- Improve organizational efficiency through process design and automation
Requirements
What you’ll need- Master’s degree
- Experience managing multiple priorities across multiple business lines
- Experience building operational systems for visibility, reporting, and decision-making across teams or business units
- Experience leading cross-functional strategic initiatives from concept through implementation
- Demonstrated financial, operational, and project management fluency in an operations leadership role
- Proficiency with Google Workspace tools (Google Sheets, Google Docs, Google Calendar)
- Proficiency with ClickUp or Notion
- Experience partnering directly with a founder/CEO (or equivalent executive) to prepare briefing materials, dashboards, and decision frameworks
- Experience operating in a multi-entity environment such as a holding company, family office, venture platform, diversified operating group, or complex founder-led enterprise (Preferred)
- Experience with venture investing and/or portfolio operations (Preferred)
- Experience with real estate development and/or mixed-use project coordination (Preferred)
Benefits
Comp & perks- Comprehensive health insurance coverage (medical, dental, vision)
- 401(k) retirement plan with company match
- Generous paid time off and holidays
- Flexible hybrid work environment based in Newport Beach, CA
- Professional development opportunities and executive coaching
- Opportunity to work directly with founder/CEO and senior leadership
- Team events and a collaborative, culture-driven workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
operational systemsvisibility reportingdecision-makingfinancial managementproject managementcross-functional initiativesprocess designautomation
Soft Skills
communicationleadershiporganizational efficiencyaccountabilitystrategic alignment
Certifications
Master’s degree