SH

Account Manager II

SH

full-time

Posted on:

Location Type: Hybrid

Location: Sao Paulo • Brazil

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About the role

  • Manage strategic accounts while driving new business through proactive prospecting.
  • Focus on understanding client needs, identifying growth opportunities, and delivering solutions aligned with Sinch’s products.
  • Build trust, identify opportunities for expansion, and ensure sustained client satisfaction.
  • Identify, organize, and track sales opportunities within the pipeline to prioritize efforts.
  • Effectively communicate the value and benefits of the solution to clients.
  • Engage in negotiations to achieve mutually beneficial agreements.
  • Maintain in-depth understanding of the market, including key players and emerging trends.

Requirements

  • A bachelor's degree;
  • Work experience in the area;
  • Excellent communication and relationship-building skills.
  • Strong analytical skills with the ability to develop strategic account plans.
  • Proficiency in CRM software and account management tools.
  • Intermediate English.
Benefits
  • We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde.
  • With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance.
  • Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old.
  • We partner with Wellhub to help Sinchers access gyms and wellness options.
  • Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities.
  • We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs.
  • Our Sinchers can take a day off on their birthday to celebrate with their loved ones.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analytical skillsstrategic account plans
Soft Skills
communication skillsrelationship-building skillstrust-buildingnegotiation skills
Certifications
bachelor's degree