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System Administrator III
SHSalesforce Administrator at Sinch developing solutions using declarative tools and complex business process automations. Collaborating with teams to enhance the Salesforce ecosystem and support stakeholders.
About the role
Key responsibilities & impact- Build and develop Salesforce solutions using declarative tools, ensuring that industry best practices are at the forefront of every activity.
- Design and implement complex business process automations as a dedicated Flow specialist, spanning debugging, building, testing, and deployment.
- Collaborate with the wider team to ensure all platform developments align with enterprise architecture and organizational standards.
- Provide a the highest standard of internal customer support to business stakeholders, resolving issues from user administration and data updates to system analysis.
- Optimize existing Salesforce functionalities by proactively troubleshooting, debugging, and refining processes where needed.
- Contribute to reports and dashboards enablement.
- Maintain comprehensive documentation and supporting release processes.
- Identify opportunities for continuous improvement to enhance the Salesforce ecosystem and drive business efficiency.
- Build and maintain stable working relationships internally to effectively translate stakeholder needs into technical solutions.
Requirements
What you’ll need- 3+ Year experience.
- An enthusiastic Salesforce Administrator, who can demonstrate a deep understanding of the platform's capabilities.
- Strong knowledge of Salesforce declarative tools.
- Proficiency in Salesforce Flow, with ability to design, debug, and deploy complex automation logic.
- Excellent internal customer support, including user management, data governance, and system analysis.
- Experience contributing to documentation and release management cycles within a professional environment.
- Certifications: Salesforce Administrator (required). Advanced Administrator and Security Specialist certifications are considered a strong plus.
- Demonstrated ability to collaborate effectively and build strong, stable working relationships across different departments.
- Fluent English for effective communication with technical team members and business stakeholders.
Benefits
Comp & perks- We're a worldwide group of people, committed to diversity.
- We're working to offer an increasingly inclusive workplace wherever you are.
- You're able to explore new career and growth options - sharing your voice, building your path and making it happen with us.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Salesforce solutionsSalesforce declarative toolsSalesforce Flowbusiness process automationdebuggingtestingdeploymentuser managementdata governancesystem analysis
Soft Skills
internal customer supportcollaborationrelationship buildingcommunicationproblem-solvingcontinuous improvementstakeholder managementdocumentationorganizational standardsenterprise architecture
Certifications
Salesforce AdministratorAdvanced AdministratorSecurity Specialist