Senior Sales Executive – Retail Solutions

SGS

. Responsible for driving revenue growth and strengthening strategic relationships within assigned global accounts .

Posted 5/23/2026full-timeRemote • California • 🇺🇸 United StatesSenior💰 $100,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

Responsible for driving revenue growth and strengthening strategic relationships within assigned global accounts
Develop and execute global account strategies aligned with SGS business objectives
Serve as the primary client contacts, coordinating communication and service delivery across SGS business lines and SGS affiliates
Drive revenue growth by expanding relationships with key decision-makers and identifying new opportunities within the account
Manage global agreements, contracts, and commercial relationships with assigned accounts
Monitor account performance against KPIs, service level agreements, financial targets, and customer satisfaction metrics
Lead regular business reviews, performance reviews, business development meetings
Ensure timely delivery of reports, invoices & communications, while monitoring revenue trends and DSO
Resolve service delivery issues and manage claims to maintain strong client relationships
Track market trends, regulatory developments, and competitor activity impacting the account
Promote the SGS brand, capabilities, and integrity while ensuring compliance with SGS policies, safety standards, and Code of Integrity

Requirements

What you’ll need

Bachelor’s degree or equivalent educational background in Analytical Sciences, Engineering and Business relevant education
Minimum of 5 year experience in account management, customer services or other relevant experience for the position with successful track record
Minimum of 3 year experience in the TIC industry for the relevant business unit
Experience in international / multi-cultural environments
Advanced English required, Other language skills are a plus
Proficient in Microsoft suite (Word, Excel, Access, Power Point, and Outlook)
Experience using Salesforce for pipeline management, forecasting, and client relationship tracking
Strong problem-solving and organizational skills

Benefits

Comp & perks

Medical, dental and vision insurance
Life insurance
Employee assistance programs
401(k) with company match (immediate vesting upon enrollment)
Online training courses
Virtual and classroom development experiences
Tuition reimbursement program
Paid-time off
Family leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementcustomer servicepipeline managementforecastingclient relationship trackingKPI monitoringservice level agreementsfinancial targetsreportingproblem-solving

Soft Skills

organizational skillscommunicationrelationship buildingstrategic thinkingleadershipcross-cultural communicationnegotiationclient managementservice deliveryissue resolution