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SGS

Global Head, Key Account Management, Pharma

SGS

. Manage Key Account team to assess markets for target identification and supporting corporative development strategies .

Posted 5/22/2026full-timeRemote • 🇳🇱 NetherlandsLeadWebsite

About the role

Key responsibilities & impact
  • Manage Key Account team to assess markets for target identification and supporting corporative development strategies
  • Prioritise project requirements in collaboration with key stakeholders within Pharma and deliver analytics projects to agreed schedule
  • Support global strategic and focus accounts by managing the strategic project management team
  • Attendance at client meetings in person to present our global capabilities
  • Participate in conferences and deliver oral presentations
  • Coordination and support of account development planning processes and engagement with the global network
  • Super user support and deployment/adoption management of commercial systems (e.g. CRM, CPQ)
  • Liaison with corporate IT functions as appropriate
  • Attend and support regional business development meetings and participation in global sales and marketing strategy development
  • Support commercial integration of acquisitions and support implementation of sales and marketing strategies
  • Provide mentoring and opportunities management support to Business development managers in new Markets

Requirements

What you’ll need
  • Extensive experience in commercial operations support in Life Sciences services and solutions to global clients in a fast paced, dynamic organisation
  • In depth understanding of drug commercialisation and related analytical /CMC requirements
  • Experience in a Contract Services Organization (CRO) an advantage
  • Extensive scientific expertise in Pharma/Biopharma testing
  • Knowledge of CRM and other commercial systems
  • Strong team leader across complex cultural organisations
  • Highly committed to achieving time frame previously defined and agreed with customer
  • Highly skilled at setting up strong networking internally and also within the client’s organization, in order to be in the best position to drive and lead change
  • Analytical, decisive, adaptable, ethical, problem solver, persuasive, commercially-sensitive
  • Highly Customer orientated, with deep commercial focus
  • Excellent verbal and written communication skills
  • Highly developed presentation skills and ability to interact effectively with senior leadership
  • Fluency in English

Benefits

Comp & perks
  • SGS university and Campus for continuos learning options
  • Benefits platform

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
commercial operations supportdrug commercializationanalytical requirementsCMC requirementsscientific expertise in Pharmascientific expertise in Biopharma testingproject managementnetworkingsales and marketing strategies
Soft Skills
team leadershipcommitment to deadlinesadaptabilityproblem solvingpersuasivenesscustomer orientationcommunication skillspresentation skillsinterpersonal skills