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SGS

Manager, Business Development – Cosmetics and Hygiene

SGS

. Responsible for the direction and management of a team of sales and customer service agents .

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact
  • Responsible for the direction and management of a team of sales and customer service agents
  • Collaborates with senior management to develop sales strategies
  • Manage Customer Service function in support of sales and invoicing
  • Defines, tracks, and manages sales teams KPI/Metrics
  • Maximize efficiencies of customer service organization for ultimate client satisfaction
  • Generate leads and sales through client and prospect relationship development
  • Close sales on prospective clients and maintain relationship with major accounts
  • Develop relationships with current clients and obtain additional business
  • Obtain master service agreements with perspective clients
  • Conduct market research and assist in annual marketing and sales plan
  • Attend annual conference and assist with marketing and sales activities

Requirements

What you’ll need
  • Bachelor’s degree in relevant field in science or engineering
  • 7+ years working in business development or sales
  • Master’s degree in relevant field in science, engineering, or business
  • Business development experience in a CDMO environment preferred
  • 3+ years of previous supervisory experience
  • Strong verbal and written communication skills
  • Ability to handle multiple competing priorities

Benefits

Comp & perks
  • Employees can work remotely

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales strategiesKPI metricsmarket researchbusiness developmentcustomer service management
Soft Skills
leadershipcommunicationrelationship developmentclient satisfactionprioritization
Certifications
Bachelor's degreeMaster's degree