Technical Development Director, Pharmaceutical

SGS

. Lead a broad range of activities to grow the firm’s consultancy business within the pharmaceutical sector .

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesLead💰 $120,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Lead a broad range of activities to grow the firm’s consultancy business within the pharmaceutical sector
Develop and execute strategy
Drive business and product development
Oversee resource recruitment and development
Support sales and marketing efforts
Deliver internal and external training
Provide leadership in project management
Develop a comprehensive strategic plan to support the growth and development of SGS consultant services in NAM for Pharmaceutical and its supply chains sector
Define and execute the roadmap to convert strategy into action with key milestones to drive business expansion
Participate in marketing-led exercises to demonstrate thought leadership and market penetration
Provide Technical Support to sales team
Assist VP in the development and implementation of comprehensive strategic and tactical plans for pharmaceutical sector
Determine the resource requirements to grow the business.
Support the recruitment of consultants/experts
Ensure the technical operation and resources are equipped to deliver against key milestones and in accordance to customer KPIs
Work closely with the Global team to translate global initiatives in the NAM market
Identify skill gaps and lead the training and mentoring of existing resources
Expand the service offering beyond consultant services
Maintain competence and consultant credentials for agreed schemes by taking additional and/or refresher course(s)
Partner with Sales and Marketing teams to define and implement go-to-market strategies
Provide technical advice to sales, marketing, operations, and management as required
Coordinate with Key Account Specialists to ensure projects are scheduled in a timely manner
Perform consultant services as needed
Ensure the consultants/experts adhere to SGS global/local Procedures and closely follows specific procedures
Support and respond to client inquiries on all technical matters regarding pharmaceutical consultants
Development of systems, processes, and procedures to effectively deliver the service
Proactively identify opportunities to improve efficiencies
Collaborate closely with other business sectors and functional areas to ensure effective management of resources.
Establish a winning collaborative culture that embraces change, risk taking, and innovative thinking.

Requirements

What you’ll need

Bachelor's degree in Science, Business Management, Operations or related discipline
10+ years of relevant experience in the pharmaceutical industry (Testing, Inspection, Certification)
3-5 years of supervisory experience
Frequent travel required (34%-66%)
Advanced English
Advanced reasoning skills/abilities
Intermediate mathematical skills
Intermediate computer skills (Microsoft Office)
Basic French preferred
Knowledge and understanding of current standards and legislation in the pharmaceutical industry.
Excellent verbal and written communication, and interpersonal skills
Strong customer service orientation
Excellent organizational and time management skills
Knowledge and understanding of financial indicators, ability to analyze PNL
Ability to translate strategies into operational and tactical goals and track performance
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations
Ability to motivate teams and lead through influence
Leadership and coaching skills.

Benefits

Comp & perks

Medical, dental and vision insurance
Life insurance
Employee assistance programs
401(k) with company match (immediate vesting upon enrollment)
Online training courses
Virtual and classroom development experiences
Tuition reimbursement program
Paid-time off
Family leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementstrategic planningbusiness developmentresource recruitmenttechnical supportfinancial analysisperformance trackingconsultant servicesefficiency improvementmarket strategy implementation

Soft Skills

leadershipcoachingcommunicationcustomer service orientationorganizational skillstime managementinterpersonal skillsdecision makingteam motivationchange management

Certifications

Bachelor's degree in ScienceBachelor's degree in Business ManagementBachelor's degree in Operationspharmaceutical industry certificationsconsultant credentialsleadership training certificationsproject management certificationssales training certificationstechnical training certificationsfinancial analysis certifications