SGS

Sales Development Representative

SGS

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Developing new leads, communicating with customers to understand their needs and provide SGS solutions.
  • Building instant rapport with customers over the phone.
  • Knowledgeable about all SGS service offerings on a technical level to deliver expert customer service.
  • Managing leads, generating bids, and preparing quotes in accordance with SGS standards.
  • Complies with SGS Code of Integrity and Professional Conduct.
  • Represents SGS professionally and ethically in the marketplace.
  • Use exceptional verbal and written communication skills to discuss SGS capabilities and unique features, benefits, and services to customers.
  • Develop business opportunities and leads and convert into sales.
  • Contact prospective and existing customers to discuss needs.
  • Conduct discovery sessions with both qualified and unqualified leads.
  • Answer client questions by phone/email and provide supporting documentation via email.
  • Practice active listening to understand and identify client needs and determine potential opportunities.

Requirements

  • Bachelor’s degree in fields specified by the hiring Affiliate, or equivalent educational background and experience.
  • C1 English fluency or better.
  • 2 years of prior experience, preferably in professional services experience, is highly desirable.
  • Any market prior phone sales experience a plus.
  • Proficient in Microsoft Windows suite, LinkedIn and CRM Software - Salesforce.
  • Previous experience a bonus with: Pandadoc, ZoomInfo, Sales Navigator, S&P platforms.
  • Good organizational skills and the ability to multitask in a fast-paced environment.
  • Excellent oral and written communications skills to build strong customer relationships as well as work effectively and collaborate internally.
  • Strong leadership, self-initiative, resource utilization, excellent problem solving and time management skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Active listener and excellent customer service skills.
  • Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.
Benefits
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
C1 English fluencyphone sales experiencecustomer servicelead generationbid preparationquote preparationactive listeningproblem solvingtime managementmultitasking
Soft Skills
verbal communicationwritten communicationorganizational skillsleadershipself-initiativeresource utilizationcollaborationcustomer relationship buildingpresentation skillsethical representation
Certifications
Bachelor’s degree