Senior After Market Sales Coordinator

SGL Carbon

After Market Sales Coordinator providing support to sales team and order processing tasks. Analyzing market data and coordinating sales activities while maintaining CRM integrity.

Posted 6/3/2026full-timeStrongsville • Ohio • 🇺🇸 United StatesSenior💰 $68,000 - $102,000 per yearWebsite

About the role

Key responsibilities & impact

Provides support to Area Sales Managers and VP-Sales, as part the Commercial Order Processing team
Supports Order Entry and RFQs for the Americas
Provides invoicing of progress billings and follow-up on payments
Supports the Letter of Credit process, as well as other financial instruments
Provides back-office support for the sales department
Organize daily sales back-office activities
Proactively improve and maintain CRM data quality and integrity
Support customers with RFQs and corresponding quotations

Requirements

What you’ll need

Associates Degree or equivalent experience
1-2 years experience in customer service/technical customer service
Chemical industry experience will be a plus
Fluent English, additional (Spanish, German) is a plus
Logistics (regulations, export control, Incoterms, Packing, etc.)
Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc.
SAP-system software
Knowledge of machining & manufacturing of chemical process equipment is a plus

Benefits

Comp & perks

Equal Opportunity Employer
Reasonable Accommodation Notice
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer servicetechnical customer serviceorder entryRFQsinvoicingfinancial instrumentsCRM data qualityreading technical documentsSAP-system softwaremachining

Soft Skills

organizational skillsproactive improvementcommunication skills

Certifications

Associates Degree