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SGI

Intermediate Adjuster – Accident Benefits

SGI

Investigates and coordinates injury benefits for automobile accident claims at SGI. Engages with clients and oversees claims, ensuring compliance with regulations and policies.

Posted 7/16/2026full-timeEdmonton • 🇨🇦 CanadaMid-LevelSenior💰 CA$65,456 - CA$88,351 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in adjudicating accident benefit claims, with a strong understanding of Alberta’s automobile accident benefits legislation and regulations. Proficient in analyzing medical terminology and vocational rehabilitation concepts to ensure accurate claims processing and customer service.

Highest-signal resume keywords
Accident Benefit Claims AdjudicationKnowledge of Alberta’s Automobile Accident Benefits LegislationCustomer Service SkillsClaims Policies and ProceduresMedical Terminology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Claims AdjudicationInvestigation CoordinationIncome Replacement Benefits CalculationRegulatory ComplianceClaims Negotiation
Soft Skills
Professional CommunicationRelationship Building
Tools & Technologies
Diary System Management
Certifications & Qualifications
Two-Year Diploma in Relevant Field
Industry Keywords
Automobile Insurance ProductsVocational Rehabilitation ConceptsDiagnostic and Treatment Protocols

About the role

Key responsibilities & impact
  • Responsible for investigating, evaluating and coordinating injury benefits for automobile accident benefit claims
  • Determines coverage in accordance with policy wordings and applicable automobile accident benefits legislation and regulations
  • Adjudicates both routine and moderately complex accident benefit claims
  • Assigns, conducts and oversees investigations and examines, negotiates and settles accident benefits claims
  • Maintains a diary system to monitor and ensure delivery of accident benefits payments in accordance with the regulations
  • Gathers and analyzes employment-related information necessary to calculate Income Replacement Benefits
  • Provides timely and professional customer service
  • Builds and maintains a positive working relationship with insureds, brokers, service providers and industry participants

Requirements

What you’ll need
  • A two-year diploma from an accredited post-secondary education institution in a relevant field of study such as Business
  • 3 - 5 years’ experience in adjudicating accident benefit claims
  • Knowledge of the principles and practices of insurance, claims policies and procedures, and automobile insurance products
  • Knowledge of Alberta’s automobile accident benefits legislation and regulations, including the Diagnostic and Treatment Protocols
  • Knowledge of medical terminology, injuries and vocational rehabilitation concepts.