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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing fleet operations, ensuring vehicle compliance, and optimizing supplier performance while maintaining strong stakeholder relationships. Proficient in analyzing operational data to drive service improvements and cost reductions.
Highest-signal resume keywords
Fleet Management ExperienceSupplier Performance ManagementOperational Data AnalysisStakeholder ManagementMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Fleet Operations ManagementVehicle Compliance ManagementOperational Cost ReductionKPI MonitoringData ReportingForecastingDocumentation ManagementGDPR Compliance
Soft Skills
Excellent Communication SkillsStrong Organisational SkillsRelationship Building
Tools & Technologies
Microsoft ExcelMicrosoft Word
Certifications & Qualifications
Full UK Driving Licence
Industry Keywords
Supplier OnboardingService Delivery FrameworksCross-Functional CollaborationCustomer Fleet Operations
About the role
Key responsibilities & impact- Manage day-to-day in-life customer fleet operations
- Ensure vehicles are maintained, compliant, available, cost-effective, and aligned with customer requirements
- Manage vehicle maintenance, compliance, vehicles off road (VOR), hire vehicles, accidents, and breakdowns
- Act as the primary operational contact for customers and suppliers
- Build trusted customer, supplier, and internal stakeholder relationships
- Manage supplier performance, onboarding, governance, and review meetings
- Identify service improvements and operational cost reductions
- Monitor fleet-related expenditure, customer in-life spend, vehicle pricing, supplier costs, and network costs
- Produce reporting, forecasting, operational updates, and data insights
- Monitor and deliver against KPIs and SLAs
- Maintain accurate fleet records and documentation in line with GDPR requirements
- Collaborate with Operations, Commercial, Account Management, Customer Service, and supplier networks
- Support Critical Operations Managers and the wider operations team with fleet expertise
Requirements
What you’ll need- Experience within fleet management, fleet operations, or a similar operational environment
- Experience managing complex fleet operations and vehicle compliance requirements
- Understanding of supplier performance management and service delivery frameworks
- Proven experience managing supplier and customer relationships
- Excellent stakeholder management and communication skills
- Ability to analyse operational data and identify improvement opportunities
- Strong organisational skills with the ability to manage multiple priorities
- Experience working independently and collaboratively within cross-functional teams
- Proficiency in Microsoft Office applications, particularly Excel and Word
- Full UK driving licence
Benefits
Comp & perks- Opportunity to join a dynamic and customer-focused team
- Real ownership and influence over operational performance
- Culture of continuous improvement and exceptional customer service
- Work with a broad network of customers and suppliers
- Contribution to sustainable mobility and the transformation toward large-scale adoption of sustainable mobility
- Innovative solutions and technology-enabled services
- Diverse organisation where everyone can thrive and be themselves