Tool Technician – Sales Support

SFS Group

Technical advisor and sales support for fastening solutions, collaborating with sales teams and customers in the Midwest. Driving product knowledge and customer training for optimal performance.

Posted 4/28/2026full-timeRemote • Illinois, Iowa, Minnesota, North Dakota, South Dakota, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 per yearWebsite

About the role

Key responsibilities & impact

Support and collaborate with internal sales teams and distribution partners.
Assist customers with product selection, setup, and best practices to ensure optimal performance.
Serve as a trusted technical advisor to customers, delivering training and product demonstrations.
Build long-term partnerships by providing outstanding service and innovative solutions.
Support new product introductions and help drive the existing distribution network
Represent SFS (GESIPA®) at trade shows, conferences, and customer visits across the Midwest.
Support and strengthen existing distribution partnerships across assigned territories.
Respond to technical inquiries and resolve product-related issues in a timely and professional manner
Helping customers succeed while driving growth through hands on support and service.

Requirements

What you’ll need

Strong technical aptitude — able to explain specifications and applications with confidence.
Self-starter who thrives with autonomy in a multi-state territory.
Demonstrated mechanical aptitude and interest in tools, equipment, or hands on work
Ability to learn and retain product knowledge particularly related to fastening systems and pneumatic and battery tools.
Self-motivated with a willingness to travel and support field activities.
Lives within the territory described.

Benefits

Comp & perks

Company vehicle, credit card, laptop, and phone.
Comprehensive health, dental, and vision insurance.
401(k) with generous company match + annual profit sharing.
Paid time off, holidays, and flexible scheduling.
Professional development, training, and career advancement opportunities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical aptitudemechanical aptitudeproduct knowledgefastening systemspneumatic toolsbattery tools

Soft Skills

self-starterautonomycustomer serviceproblem-solvingcommunication