Bilingual

• Attend all PRP Training Orientation.
• Respond to emails and phone calls within 2 business days.
• Complete required job training on site and/or off site.
• Provide Human Resources documents when requested.
• Attend all mandatory Synergy or PRP Program meetings.
• Have a caseload of a minimum of 12 clients.
• Contact client within 72 hours of assignment and write attempt in the memo section in the practice management system.
• Attempt to contact client at least 3 times in a two-week time period and document attempts in memo section.
• Inform PRP Supervisor and Program Director via email within 2 weeks of initial assignment if the client is not responsive.
• Schedule youth clients for individual visits and have youth engage in psychoeducational groups weekly for a total of 4x per month.
• Schedule adult clients for individual visits and have adults engage in psychoeducational groups weekly for a total of 6x per month.
• Schedule and meet with adult clients twice per week for one hour.
• FSW usage for DCS’s that are not bilingual for families that need translation services.
• Work cohesively with administrative staff to market program/groups.
• Attend weekly supervision with Rehab Specialist/Supervisor the first month of employment, then bi-weekly supervision after that.
• Complete PRP interest calls and report client information to PRP Supervisor and program director.
• Complete paperwork in accordance with COMAR standards.
• Complete contact notes within 3 days of the session.
• Individual Rehabilitation Plans (IRPs) within 14 days of intake that include client participation and signature.
• Individual Rehabilitation Plan reviews (IRPs) are completed every October and April (not to surpass 6 months) for adults and every October, January, April, and July (not to surpass 3 months) for children after the initial IRP.
• IRP's are expected to be completed to agency standard and are subject to re-do to be considered completed and in compliance.
• Changes should be made within 48 hours of request.
• Transition Requests should be completed within the 3rd session, when a client is transferred (within 10 days), and when a client is discharged (within 10 days).
• Monthly documented Collaboration with each client’s therapist in the Monthly Collaboration Note by the 15th of every month.
• Inform PRP Supervisor via email of requested discharges no later than 24 hours and complete discharge paperwork (PRP Discharge Summary Note and Transition Summary) within 10 calendar days of request.
• Report grievances or incidences immediately.
• Any paperwork corrections must be submitted within three days of the request.
• Monthly Billing Summaries must be submitted by 11:59pm on the 3rd regarding billables provided the month prior.
• All staff will participate in a monthly meeting facilitated by the PRP Director the 3rd Wednesday of every month from 10am-12pm.

PRP Direct Care Staff, Male Bilingual

Bilingual Patient Care Coordinator