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About the role
Key responsibilities & impact- Analyze feature usage, adoption, and activation data to understand how users are engaging with Sezzle's product ecosystem
- Identify patterns across user cohorts to surface where engagement is strong, where it drops off, and why
- Pull insights from existing dashboards and reports to support growth strategy updates
- Translate raw data into clear, concise summaries that Product and Marketing teams can act on
- Design and analyze in-app and external surveys to understand user motivations, friction points, and awareness gaps
- Synthesize qualitative feedback from sources like NPS, in-app tools, and user interviews into recurring themes and opportunities
- Help manage our Customer Advisory Board, a monthly forum with 18–25-year-old shoppers where we gather feedback on what we're building
- Bring a Gen Z perspective to research findings, flagging when messaging feels off or when competitors are doing something worth paying attention to
- Serve as an ongoing monitor for live marketing and product tests, tracking what's running, what's being measured, and when results are ready
- Summarize test results with a focus on engagement, feature behavior, and repeat usage
- Maintain a running log of test learnings so the team has a reliable record of what's been tried and what's been learned
- Assist in refreshing growth strategy documentation by validating data, insights, and live messaging
- Partner with cross-functional teammates to confirm what is currently live and what has been learned
- Conduct competitive, feature-by-feature research to understand how similar products are positioned, with attention to how they show up for younger audiences
- Create clear, reusable documentation that captures findings from data analysis, surveys, and test results
- Organize and maintain insight references used across Product Marketing, MarComms, and Product teams
- Help ensure internal materials accurately reflect current user sentiment and behavioral patterns
Requirements
What you’ll need- Currently pursuing a degree in Marketing, Business, Product, Analytics, or a related field
- Strong organizational and documentation skills
- Comfortable working with ambiguity and turning loose direction into clear next steps
- Ability to analyze basic datasets and identify patterns or themes
- Strong written communication skills
- Previous internship or coursework related to marketing, product, research, or operations
- Familiarity with lifecycle marketing concepts, experimentation, or user journeys
- Familiarity with AI tools. We use Claude heavily in this role, and general comfort with AI-assisted research, writing, and analysis is a plus
- Interest in fintech, consumer apps, or e-commerce
- You are 18–25 yourself, and bring a lived perspective on what it means to be a Gen Z consumer
Benefits
Comp & perks- Work alongside brilliant product and engineering minds who will help you level up
- Get hands-on experience in an agile, fast-moving environment where your feedback actually gets implemented.
- Help shape product experiences for millions of users
- Be part of a company that genuinely values diverse perspectives and big thinking
- Leave with tangible experience and a deeper understanding of how great products are built, tested, and launched
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisuser researchsurvey designdata synthesispattern identificationdocumentationcompetitive analysisgrowth strategylifecycle marketingAI-assisted research
Soft Skills
organizational skillswritten communicationadaptabilitycritical thinkingcollaborationattention to detailproblem-solvinguser empathyinsight generationfeedback synthesis