Performance Analyst – Waste

Severn Trent

Performance Analyst driving performance improvements in Waste Networks for Severn Trent Water. Utilizing analytics to enhance operational excellence and customer care.

Posted 5/14/2026full-timeDerby • 🇬🇧 United KingdomMid-LevelSenior💰 £47,781 per yearWebsite

About the role

Key responsibilities & impact

Owning and driving performance improvement in line with our external performance commitments and internal targets
Identifying new processes and/or investment opportunities to positively impact and deliver on our commitments and targets
Developing opportunities to secure buy in, gain funding or approval and implementing them directly where applicable
Developing new reports and monitoring as well as tracking delivery and performance on a number of improvement ideas and programmes across Waste Networks, taking accountability for highlighting concerns and escalating issues quickly to ensure the best possible outcomes for our customers
Responsible for tracking the tangible benefits for all improvement initiatives and their impact on performance and our external commitments, taking accountability for escalating and driving decisions where benefits are off track
Delivering an excellent level of insight into performance data, not just presenting this to the business but turning this into practical application and influencing the business to drive and deliver the opportunities
Identifying trends and opportunities & risks to performance at pace
Work with teams to develop improvement plans to capitalise on opportunities and mitigate risks quickly
Drive performance by collaborating with the wider strategic and tactical planning teams influencing the multiyear planning process where applicable

Requirements

What you’ll need

Excellence in using POWER BI and Microsoft Excel to analyse and report on complex datasets
An understanding and experience of Microsoft Access and/or other databases, including updating and creating new queries and reports and linking them to Excel and POWER BI for MI generation
Experience and excellence in translating complex data into insight and then into improvement opportunities
Experience of presenting to a wide range of audiences and influencing different teams to gain support and buy in
Excellence in building relationships, gaining credibility and ongoing stakeholder management at all levels
Excellent attention to detail with the ability to quickly understand processes in relation to data and in relation to the bigger picture
Strong technical knowledge of waste processes, operational environments and working in a regulated environment would be beneficial
Experience in using Microsoft Excel to analyse and transform datasets
Experience with large datasets and data platforms such as querying data from SAP, Salesforce or similar
GIS experience in ESRI ArcGIS or ArcMap products or similar (ESRI preferred)

Benefits

Comp & perks

28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
Annual bonus scheme (of up to £2,250 per annum based on company performance)
Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
Dedicated training and development with our ‘Academy’
Electric vehicle scheme and retail offers
Family friendly policies
Two volunteering days per year

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Hard Skills & Tools

POWER BIMicrosoft ExcelMicrosoft Accessdata analysisdata reportingdata queryingGISESRI ArcGISArcMapdata transformation

Soft Skills

performance improvementstakeholder managementrelationship buildinginfluencingattention to detailprocess understandingcollaborationpresentation skillsaccountabilityrisk mitigation