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Global Assistance Coordinator
Seven Corners, Inc.Global Assistance Coordinator at Seven Corners providing support to travelers in medical emergencies. Handling customer inquiries and coordinating care with healthcare providers worldwide.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in emergency response coordination and patient care management, leveraging Registered Nurse (RN) qualifications to provide compassionate support during medical crises. Strong organizational and time management skills are essential for handling high volumes of work efficiently.
Highest-signal resume keywords
Registered Nurse (RN)Emergency Response CoordinationPatient Care ManagementOrganizational SkillsTime Management Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
High Sense of UrgencyCompassionate Communication
Certifications & Qualifications
Registered Nurse (RN)
Industry Keywords
Emergency EvacuationsMedical RepatriationsHospital Guarantee of PaymentsPre-CertificationsConfidential Information Handling
About the role
Key responsibilities & impact- Manage a high volume of work with exceptional organizational and time management skills with a high sense of urgency and accuracy.
- Respond to incoming calls from customers experiencing travel or medical emergencies, providing clear guidance through both the intake and coordination processes to ensure efficient and compassionate support.
- Arrange assistance services including but not limited to emergency evacuations, medical repatriations, hospital guarantee of payments, return of remains, pre-certifications
- Coordinate care with domestic and international hospitals on behalf of the customer.
- Work closely with external partners when arranging medically necessary transportation.
- Collaborate closely with our Customer Service, Claims Department, and Medical Directors to ensure optimal service and quality care for our customers.
- Handle confidential and proprietary information.
Requirements
What you’ll need- Registered Nurse (RN)
- The position is an mid-shift schedule during the following times: Monday – Thursday 10:30am – 9:00pm
- Participate in the on-call rotation nights, weekends, and holidays.
- High sense of urgency to serve as a comforting voice for those away from their home during a crisis.
Benefits
Comp & perks- Seven Corners seeks individuals who align with our values. If you have the aptitude and attitude, we will provide support to help you succeed in your role.
- Support our Claims Department by completing medical reviews timely.
- Provide service coverage outside of core business hours as dictated by company business needs, serving in a rotating on-call capacity.
- Welcome new tasks with a positive attitude.