Director of Account Management, Pest Control
Setton Industries Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $110,000 - $130,000 per year
Job Level
Lead
About the role
- Empower your team through coaching, real-time feedback, and development opportunities
- Create a culture of trust, accountability, and excellence
- Lead by example—guiding Account Managers through calls, emails, campaign reviews, escalations, and strategic planning
- Bring insights to the table about evolving trends, market dynamics, and client needs
- Ensure clients feel supported, informed, and confident in their partnership
- Develop initiatives that grow existing client relationships through renewals, upsells, and added value
- Refine workflows to increase efficiency and impact
- Actively collaborate with Sales, Marketing, and Product to deliver consistent messaging, cohesive experiences, and innovative solutions to clients
- Use data to drive decision-making, monitor KPIs, and celebrate wins while identifying opportunities for improvement
Requirements
- Bachelor’s degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience
- 7+ years of experience in account management or client service roles in a Digital Marketing Agency (or similar industry)
- 3+ of experience leading and mentoring teams
- 2+ years of experience in Home Service or a demonstrated ability to quickly learn vertical-specific dynamics
- Deep understanding of digital marketing strategies, platforms, and performance levers
- Strategic thinker who develops clear, actionable plans that drive measurable results
- Inclusive leader who empowers teams, builds trust, and elevates others
- Exceptional communicator and relationship builder who thrives in cross functional collaboration
- Proficient in CRM and client engagement platforms
- Quick learner who adapts easily to new systems, tools, and priorities
- Confident presenter with strong executive presence and the ability to align team objectives with company strategy
Benefits
- 100% employer-paid medical, dental, and vision insurance
- Flexible paid time off, so you can rest, relax, and recharge away from work
- Paid parental leave
- Paid cell phone and service
- Remote office allowance
- Professional development and development courses
- Regular manager check-ins to drive performance and career growth through Lattice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketing strategiesaccount managementclient servicestrategic planningdata-driven decision makingKPI monitoringperformance leversteam leadershipmentoring
Soft skills
coachingreal-time feedbacktrust buildingaccountabilitycommunicationrelationship buildingcross-functional collaborationstrategic thinkingadaptabilitypresentation skills