Account Manager, SMB
NCR Corporation
SFDC
Account Manager, Enterprise
Setton Industries Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $80,000 per year
Job Level
JuniorMid-Level
About the role
- Develop and maintain strong, long-lasting client relationships by understanding their needs, objectives, and business goals.
- Develop and implement comprehensive digital marketing strategies in collaboration with our internal teams, encompassing SEO, paid advertising, social media management, chat, and content marketing, to achieve client objectives.
- Monitor and analyze campaign performance, providing insights and recommendations for improvements to clients, covering SEO, PPC, and social media KPIs.
- Identify opportunities for upselling and expanding our services within existing client accounts.
- Work closely with internal teams, including the Director of Marketing, SEO specialists, paid advertising experts, social media managers, and content writers, to ensure client success.
- Manage client budgets, ensuring efficient allocation of resources to achieve campaign objectives and return on investment.
Requirements
- Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.
- 2+ year of professional experience in client-facing account management.
- Proven track record of upselling and growing client accounts.
- Proven ability to manage client relationships, understand their needs, and deliver results.
- Experience working with cross-functional teams to execute client strategies.
- Understanding of digital marketing channels, strategies, and tactics, including SEO, social media, and paid advertising
- Excellent attention to detail, with a keen understanding of budget constraints and project management
- Exceptional communication and relationship-building skills to foster trust with clients.
- A proactive approach to problem-solving and managing client expectations.
- Ability to multitask, prioritize, and perform well under pressure.
- Eagerness to learn new tools, platforms, and industry best practices.
Benefits
- 100% employer-paid medical, dental, and vision insurance
- Flexible paid time off, so you can rest, relax and recharge away from work
- Employee equity program
- Paid parental leave
- Paid cell phone and service
- Remote office allowance
- Professional development and development courses
- Regular manager check-ins to drive performance and career growth through Lattice
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SEOPPCdigital marketing strategiescontent marketingsocial media managementcampaign performance analysisupsellingbudget managementclient account managementproject management
Soft skills
communicationrelationship-buildingproblem-solvingattention to detailmultitaskingprioritizationcollaborationclient relationship managementproactive approachtrust building
Certifications
Bachelor's degree in MarketingBachelor's degree in AdvertisingBachelor's degree in BusinessBachelor's degree in Communications
