Administration

• Managing and maintaining Microsoft-based IT infrastructure, including
• Windows Server, Windows 11, Entra ID, Active Directory, Intune,
• Exchange, and Office 365.
• Overseeing the deployment, configuration, and support of existing and
• future migrations Microsoft technologies.
• Performing regular updates, backups, and troubleshooting to ensure
• systems run smoothly and securely.
• Managing user roles, permissions, and access controls to maintain a secure
• IT environment.
• Collaborating with stakeholders to support various projects and initiatives.
• Providing technical expertise and ensuring servers, endpoints, and
• Microsoft services are effectively integrated into NCUA’s overall IT
• strategy.
• Monitoring system performance and addressing any issues that arise.
• Implement and manage security policies to meet NCUA baselines,
• executive directives, and security requirements.
• Developing and maintaining documentation for system configurations and
• procedures.
• Providing technical support and guidance to end-users and other IT staff.
• Participating in disaster recovery planning and testing.
• Ensuring compliance with industry standards and regulatory
• requirements.
• Managing software deployment and updates through tools like SCCM and
• Intune.
• Implementing and maintaining monitoring systems for proactive and
• reactive support.
• Participating in on-call schedules and patch rotations to ensure continuous
• system availability.
• Maintaining M365 Conditional Access Policies.

Microsoft 365 Administrator

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Business Administrator II