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SERVPRO

Intake Coordinator

SERVPRO

Intake Coordinator for a restoration company providing scheduling and dispatch support. This role involves coordinating teams to assist customers and managing incoming project inquiries remotely.

Posted 7/25/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $22 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective scheduling capabilities, with a focus on accurate data entry and collaboration across departments. Proficient in relevant computer applications and knowledgeable about local geographical areas.

Highest-signal resume keywords
Customer Service ExperienceDispatch ExperienceScheduling Software ProficiencyData Entry AccuracyMultitasking Ability

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntrySchedulingDispatchingCustomer ServiceOffice Administration
Soft Skills
Detail OrientedCollaborationMultitasking
Tools & Technologies
Scheduling SoftwareComputer Applications
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Geographical KnowledgeRestoration Services

About the role

Key responsibilities & impact
  • Assist with scheduling a team to the customer's location to assess work needed
  • Dispatch and schedule restoration teams to incoming leads and projects
  • Review and maintain the scheduling software
  • Perform detailed and accurate data entry
  • Receive incoming calls about past services, follow-ups, and inquiries
  • Collaborate and assist with other departments

Requirements

What you’ll need
  • High school diploma/GED (preferred)
  • At least 2 years of customer service and/or office-related experience
  • Prior dispatch experience preferred
  • Ability to multitask and to remain detail orientated
  • Knowledge of local geographical area is preferred
  • Must be knowledgeable in relevant computer applications

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • Dental insurance