File Coordinator

SERVPRO

Job File Coordinator at SERVPRO responsible for managing job documentation under stressful situations. Providing customer support and coordinating schedules for service crews to ensure efficiency.

Posted 7/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administrative support within the restoration industry, with a strong focus on customer service, data management, and organizational skills. Proficient in Google Workspace and adept at coordinating schedules and dispatching crews while maintaining a calm and problem-solving approach under pressure.

Highest-signal resume keywords

Experience In The Restoration IndustryExperience Working With Third Party Administrators3-5 Years In An Administrative RoleHighly Proficient In Google WorkspaceExcellent People Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Polite AssistanceEmpathetic CommunicationProfessionalismMulti-TaskingPrioritizingDetail OrganizationCalm Under PressureProblem-Solving Mindset

Tools & Technologies

Google Workspace

Industry Keywords

Restoration IndustryThird Party AdministratorsAdministrative SupportData EntryCustomer Records Management

About the role

Key responsibilities & impact

Provide polite, empathetic, and professional assistance to customers and teammates
Coordinate schedules and dispatch crews
Perform detailed data entry to ensure all job files and customer records are up to date
Provide administrative support and assist other departments as needed
Keep digital files organized and accessible

Requirements

What you’ll need

Experience in the restoration industry
Experience working with Third Party Administrators
3-5 years in an administrative role (preferred)
Excellent people skills
Highly proficient in Google Workspace
Natural knack for multi-tasking, prioritizing, and keeping details organized
Calm under pressure with a problem-solving mindset

Benefits

Comp & perks

Health insurance
Paid time off
Vision insurance
401(k) matching
Dental insurance