Administrative Assistant

SERVPRO

Administrative Assistant role providing scheduling and organizational support to the office team. Ensuring efficiency in operations while being the welcoming voice for our customers remotely.

Posted 7/16/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates exceptional communication and organizational skills while providing administrative support in a fast-paced environment. Proficient in Google Workspace and adept at problem-solving to ensure smooth operations.

Highest-signal resume keywords

Exceptional CommunicationTech SavvinessSuperb OrganizationProblem-Solving MindsetAdministrative Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryAdministrative SupportMulti-TaskingPrioritization

Soft Skills

EmpathyProfessionalismCalm Under Pressure

Tools & Technologies

Google Workspace

Industry Keywords

Restoration IndustryTPA Experience

About the role

Key responsibilities & impact

Provide polite, empathetic, and professional assistance to our customers and teammates via phone, email, and text.
Act as the air traffic controller for our team by coordinating schedules and dispatching crews to where they are needed most.
Perform detailed and accurate data entry to ensure all job files and customer records are perfectly up to date.
Provide vital daily administrative support and jump in to assist other departments as needed to keep the office running smoothly.
Keep our digital files organized and easily accessible.

Requirements

What you’ll need

Exceptional Communication: You have excellent people skills and a warm, professional phone and email presence.
Tech Savviness: You are highly proficient in Google Workspace and quick to learn new software.
Superb Organization: You have a natural knack for multi-tasking, prioritizing, and keeping details from falling through the cracks.
A Problem-Solving Mindset: You stay calm under pressure and love finding creative solutions in a fast-paced environment.
Administrative Experience: 3-5 years (preferred).
Industry Experience: Experience in the restoration industry & working with TPA's (preferred).

Benefits

Comp & perks

Paid Time Off: Accrue time to unwind and recharge whenever you need it.
Life Insurance: We provide peace of mind with coverage that is 100% employer-funded.
Training & Development: Enhance your skills through our extensive educational programs.
401K Matching: Build your future with our retirement contribution matching.
Health Benefits: Comprehensive Medical, Dental, and Vision plans to keep you at your best.