Restoration Estimator

SERVPRO

Remote Mitigation Restoration Estimator at leading property restoration company. Drafting accurate insurance mitigation estimates and ensuring compliance with TPA standards.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

Swift

About the role

Key responsibilities & impact

Review scope notes, moisture logs, and photos to draft accurate, timely insurance mitigation estimates (Water, Fire, Smoke, Mold, EMS, etc.).
Act as the critical bridge between our field teams, insurance adjusters, and Third-Party Administrators (TPAs) to ensure strict program compliance and swift approvals.
Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and Emergency Mitigation Services (EMS) using both Xactimate and Symbility.
Navigate, upload, and manage strict compliance metrics within major TPA programs (Alacrity, Sedgwick, Lionsbridge, Westhill, etc.).
Review field documentation, sketches, photos, and psychrometric logs to ensure the scope of work aligns with IICRC standards and carrier guidelines.
Monitor assignment queues daily—including weekends as necessary—to ensure all TPA Service Level Agreements (SLAs) are strictly met.
Communicate professionally with insurance adjusters and TPA auditors to justify estimates, resolve discrepancies, and secure timely approvals.

Requirements

What you’ll need

3 to 5 years of dedicated experience writing insurance mitigation estimates within the property restoration industry.
Expert-level proficiency in BOTH Xactimate and Symbility platforms.
Extensive, hands-on experience working with TPAs (specifically Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
Ability to work consistently on EST hours (8:00 AM – 5:00 PM) and the flexibility to work weekends to keep estimates compliant.

Benefits

Comp & perks

Home office stipend
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Insurance Mitigation EstimatesXactimate ProficiencySymbility ProficiencyCompliance Metrics ManagementMoisture Log ReviewScope Note ReviewPsychrometric Log ReviewField Documentation ReviewEstimate JustificationService Level Agreement Monitoring

Soft Skills

Professional CommunicationProblem ResolutionCollaboration

Certifications

IICRC Certification