SERVPRO

Business Development Representative

SERVPRO

full-time

Posted on:

Location Type: Hybrid

Location: Alabama • Alaska • United States

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Job Level

Junior

About the role

  • Promote and sell Franchise services in assigned territory, which results in meeting or exceeding assigned sales goals.
  • Grow and develop our customer base by utilizing a systematic process to identify new prospects and cultivate relationships by routinely contacting, visiting, and following up with customers.
  • Use marketing materials like SERVPRO® Key Differentiators and Emergency Ready Plan to market SERVPRO® services and to sell the benefits.
  • Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses.
  • Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation.
  • Conduct objective-to-objective daily marketing contacts.
  • Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world.
  • Compile and maintain center of influence (COI) information and identify “Target 25” (Top 25 contacts to develop into clients).
  • Provide and communicate clear and accurate pretesting, scoping of services, and job estimates.
  • Monitor and follow up on all assigned jobs, ensuring customer needs are met.
  • Provide owners and marketing managers with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals.
  • Increase sales territory revenue by consistently achieving sales territory goals.

Requirements

  • 1+ years of progressively responsible business-to-business sales experience
  • Experience with sales and marketing within the service sector
  • Superb sales, customer service, administrative, verbal, and written communication skills
  • Strong business and financial background and process-and-results-driven attitude
  • Working knowledge of current business software technologies is required
  • Bachelor’s degree in marketing or business or equivalent experience preferred
  • Ability to successfully complete a background check subject to applicable law
Benefits
  • Bonus based on performance
  • Dental insurance
  • Free food & snacks
  • Health insurance
  • Training & development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencebusiness-to-business salesmarketingcustomer serviceadministrative skillscommunication skillsfinancial backgroundsales cycle executionjob estimatesEmergency Ready Profiles
Soft Skills
relationship buildingrapport buildingverbal communicationwritten communicationprocess-drivenresults-drivenorganizational skillscustomer needs assessmentnetworkingeducational promotion