Servix

Public Relations

• Work on designing IT infrastructure technical solutions aligned with clients' needs and commercial strategies.
• Support the sales team in client meetings by gathering requirements and understanding scenarios.
• Prepare technical proposals, solution architectures and supporting documentation (HLD/LLD, when applicable).
• Deliver technical presentations and solution demonstrations to support consultative sales processes.
• Assist in the analysis of RFPs, Terms of Reference and tender documents, ensuring technical compliance and quality of responses.
• Contribute to defining the best solutions involving on-premises, hybrid and cloud environments.
• Specify solutions involving storage, backup, disaster recovery, virtualization, hyperconvergence and networking.
• Interact with vendors and partners for sizing, quotations and technical validation of solutions.
• Support the preparation of commercial proposals, ensuring alignment between technical scope and financial proposal.
• Keep technical information, proposal templates and support materials organized and up to date.
• Monitor market trends and technological evolution, contributing improvements to the solutions portfolio.

Pre-Sales Analyst – Mid to Senior

Inside Sales

• Support the generation, qualification and prioritization of sales opportunities, working closely with the sales team.
• Manage and govern the CRM, ensuring data quality, consistency and up-to-date information in the sales funnel.
• Monitor the commercial pipeline, ensuring visibility, organization and predictability of opportunities.
• Build and maintain commercial reports and dashboards, supporting leadership in decision-making.
• Perform commercial data analyses, identifying patterns, bottlenecks and opportunities for improvement.
• Support the sales team in organizing and enforcing the sales process, ensuring adherence to stages and best practices.
• Collaborate with marketing and sales to align efforts and improve demand generation.
• Assist in defining and tracking commercial indicators (KPIs).
• Identify inconsistencies or gaps in data and drive continuous improvement of the database and processes.
• Support leadership with analyses and strategic materials, contributing to the evolution of the commercial operation.

Commercial Operations Analyst – Inside Sales

Account Manager

• Atuar de forma estratégica na prospecção e desenvolvimento de novas contas no mercado privado, com foco em clientes corporativos.
• Identificar oportunidades de negócio, mapear necessidades dos clientes e estruturar soluções de TI.
• Conduzir todo o ciclo de vendas consultivas, desde a prospecção até o fechamento e handover para áreas internas.
• Desenvolver e manter relacionamento com clientes, atuando na expansão de negócios (upsell e cross-sell).
• Elaborar propostas comerciais e apoiar a construção de soluções técnicas alinhadas às demandas dos clientes.
• Gerenciar pipeline de vendas de forma estruturada, garantindo previsibilidade (forecast), organização e disciplina no uso do CRM.
• Participar de reuniões estratégicas, apresentações executivas e negociações de maior complexidade.
• Atuar de forma integrada com as áreas internas (pré-vendas, delivery e liderança), garantindo qualidade nas entregas e satisfação do cliente.
• Acompanhar tendências de mercado, movimentos da concorrência e oportunidades de expansão.

Gerente de Contas – Mercado Privado, Soluções de TI

Business Development Rep

• Identify and map public agencies with potential to procure technology solutions, considering the Executive, Legislative and Judicial branches at the Federal, State and Municipal levels.
• Actively prospect new contacts within public agencies via phone, email, networking and professional platforms.
• Map organizational structures of public agencies, identifying areas responsible for technology, management and procurement processes.
• Monitor official portals, Official Gazettes and the National Public Procurement Portal (PNCP) to identify opportunities related to the company's portfolio.
• Conduct initial outreach and discovery meetings to gather information about projects, technology needs and potential procurement timelines.
• Record and update all interactions and strategic information in the CRM, ensuring organization and traceability of opportunities.
• Qualify identified opportunities and forward them to the Account Executives responsible for leading subsequent commercial steps.
• Support the commercial team with market information, organizational charts and relevant data about the mapped public agencies.

Pre-Sales Analyst – Mid to Senior

Commercial Operations Analyst – Inside Sales

Gerente de Contas – Mercado Privado, Soluções de TI

Business Development Manager – Junior