Marketing Operations – AI Strategist

ServiceTrade

Marketing Operations & AI Strategist at ServiceTrade building AI-native marketing systems. Defining strategies and executing hands-on to enhance operations and improve efficiency across teams.

Posted 6/17/2026full-timeRemote • Alabama, Arizona, California, Colorado, Connecticut, Florida, Illinois, Kentucky, Louisiana, Maryland, Minnesota, Missouri, Montana, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Define and execute the vision for how AI reshapes marketing execution at ServiceTrade
Design, deploy, and continuously improve AI-powered workflows, agents, and decision systems
Establish standards for prompt engineering, evaluation, and continuous learning
Lead rapid experimentation across AI tools and approaches, translating learnings into scaled workflows
Ensure AI initiatives are tied to business outcomes (pipeline, revenue, efficiency) — not just activity
Architect scalable, AI-enabled marketing systems across HubSpot, Salesforce, and adjacent tools
Redesign campaign execution into repeatable, modular systems that can be automated and optimized
Partner with GTM Engineering to evolve system architecture, integrations, and data flows
Identify and eliminate manual, fragmented processes — replacing them with intelligent automation
Build next-generation attribution models that connect activity to pipeline to revenue
Design AI-driven monitoring and reporting systems that continuously surface what's working, what's not, and where to optimize
Leverage AI to uncover insights and opportunities beyond standard reporting
Translate complex data into clear, strategic recommendations for leadership
Own lifecycle strategy and implementation in partnership with GTM Engineering
Evolve how we detect, score, prioritize, nurture, and hand off ICP accounts to drive higher-quality pipeline
Build intelligent scoring, routing, and segmentation models using behavioral and firmographic data
Continuously optimize funnel conversion through structured experimentation and AI-driven insights
Build a repeatable, scalable campaign operating system — planning, execution, QA, measurement
Standardize frameworks, templates, and processes across the team
Ensure every campaign is measurable, optimized, and continuously improving
Drive adoption of new systems, workflows, and ways of working across marketing
Partner cross-functionally to align on processes, data, and performance expectations
Mentor team members and elevate overall marketing operations maturity

Requirements

What you’ll need

10+ years in Marketing Operations, Growth Operations, or Marketing Analytics (B2B SaaS strongly preferred)
Proven track record of building and scaling marketing operations functions — not just maintaining them
Experience leading major operational or systems transformations
Hands-on experience applying AI to marketing workflows — beyond experimentation, into production
Working knowledge of prompt engineering, AI agents, and workflow automation
Demonstrated ability to connect AI initiatives to measurable business outcomes
Expert-level HubSpot experience and strong Salesforce fluency
Strong understanding of marketing data architecture, integrations, and tracking
Comfortable working with APIs, data flows, and debugging complex systems
Familiarity with development and architecture best practices
Comfortable building agentic solutions with Claude, ChatGPT, or Gemini
Expertise in attribution, funnel analytics, and performance measurement
Ability to move from data to insight to action
Strong business acumen with a focus on pipeline and revenue impact
Ability to influence senior stakeholders and drive alignment across teams
Clear, structured communicator who can simplify complex concepts
Comfortable operating in ambiguity and leading through change

Benefits

Comp & perks

Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions
Dental and Vision through Unum
Flexible Spending Account and Dependant Care Account
Company-paid Life insurance, STD and LTD
Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
401(k) with up to 3% employer match and NO vesting period
Flexible PTO policy
10 company holidays
Parental Leave
Paid Time Off for Volunteering
Employee Reimbursement Program to use for well-being, technology and/or professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI-powered workflowsprompt engineeringworkflow automationattribution modelsfunnel analyticsdata architectureAPI integrationbehavioral data modelingscalable marketing systemscampaign optimization

Soft Skills

leadershipstrategic recommendationsmentoringinfluencing stakeholdersclear communicationoperating in ambiguitycross-functional collaborationproblem-solvingdata-driven decision makingchange management