Senior Software QA Engineer

ServiceTitan

Senior Software QA Engineer at ServiceTitan responsible for secure authentication and authorization. Evaluating AI-powered tools and integrating testing in CI/CD pipelines for identity flows.

Posted 5/17/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $114,200 - $152,800 per yearWebsite

Tech Stack

Tools & technologies

CypressJavaJavaScriptReactSDLCSQLTypeScript

About the role

Key responsibilities & impact

Identity-First Automation: Evaluate and implement AI-powered testing tools (e.g., self-healing tests, automated visual regression, or AI-generated test scripts) to secure complex identity and profile management flows.
Strategic Auth Testing: Work closely with Engineers and Product Managers to build comprehensive test strategies for AuthN/AuthZ scenarios, utilizing AI to identify edge cases, security vulnerabilities, and session integrity risks.
CI/CD Integration: Integrate automated tests into the CI/CD pipeline, utilizing AI-driven analytics to monitor test results, predict failures, and accelerate the triage of flaky tests in our Token Server and MFE ecosystem.
Framework Evolution: Continuously evaluate and improve testing tools and methodologies, specifically looking for opportunities to automate manual integration "handshakes" and identity-onboarding bottlenecks.
Collaborative Quality: Partner with developers to understand product architecture and establish unit/integration strategies that balance rapid iteration with high security and quality expectations.

Requirements

What you’ll need

Modern Tooling Proficiency: Strong experience utilizing Cypress for end-to-end testing of web applications, paired with deep proficiency in JavaScript/TypeScript.
Identity Domain Expertise: Significant experience with Authentication (AuthN) and Authorization (AuthZ) protocols (OAuth2, OIDC, SAML) is a huge plus.
AI Testing Experience: Hands-on experience (or a strong, demonstrated interest) in utilizing AI-augmented testing platforms (e.g., Applitools, Mabl, Testim, or GitHub Copilot for Test) to accelerate the SDLC.
Core Engineering Skills: Experience with object-oriented programming (C# or Java a plus) and developing automation for business objects independent of the UI.
Framework Mindset: Ability to build tests from scratch while considering the long-term effects of framework changes and upgrades.
Technical Depth: Good knowledge of SQL (MS-SQL preferred), version control (Git), and third-party API integration.
Ambiguity Navigator: Self-motivated and able to handle periods of uncertainty; you know when to seek guidance and how to react well to rapid changes in a fast-paced environment.

Benefits

Comp & perks

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CypressJavaScriptTypeScriptOAuth2OIDCSAMLAI-augmented testingC#JavaSQL

Soft Skills

self-motivatedambiguity navigationcollaborationcommunicationproblem-solving