Senior Manager, Sales Productivity
Smartsheet
PythonSQLTableau
Director, Product Analytics
ServiceTitan
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $221,400 - $296,100 per year
Job Level
Lead
Tech Stack
PythonSQLTableau
About the role
- Set a product analytics agenda that shapes strategy for a publicly traded company impacting millions of homeowners
- Develop insightful and in depth reporting to understand product areas driving customer success and areas needing improvement
- Manage a quickly growing team of 19, including multiple people managers
- Work with C-Suite/VP level stakeholders to set roadmaps and influence the company’s product roadmap and overall strategy
- Review key deliverables and perform complex ad-hoc analyses
- Creatively answer questions nobody is asking to improve business operations
- Create KPIs that measure the health of the product and its impact on customers
- Assist sales and marketing teams in creating product impact claims for major deals
- Mentor and grow teammates to deliver strong deliverables across the business
- Set a technical strategy using latest technologies while balancing immediate execution with long term vision
- Work with data engineering to help create data marts that allow for self service and accelerate speed to value over time
Requirements
- Must have experience leading people managers in product analytics functions of at least 15 people for 3+ years
- Comfortable with tight deadlines in a high-growth environment; Ability to prioritize projects based on ROI and timing in the presence of ambiguity
- Demonstrated ability to set a strategy that makes the sum of the team greater than its individual parts; Ability to creatively start new projects; viewed as both indistinguishable and indispensable from the business teams you partner with
- Proven ability to set a strategy to scale data marts in a product that is evolving quickly
- Experience rolling out GenAI-focused analytics tools to enable self service for simple questions
- Excellent written, verbal and presentation skills that allow you to directly communicate with VP+ product managers/engineering leadership
- Proven track record of growing leaders within their team, giving autonomy to high performing leaders, and maintaining a high bar for performance
- Bachelor degree in a business or quantitative field
- Tableau expertise
- SQL expertise and previous experience with data warehouses (Snowflake preferred)
- Experience using clickstream data to make key product decisions
- Preferred: Experience with FullStory
- Preferred: Experience in python (data manipulation)
- Preferred: Experience with anti-fraud efforts within a SaaS product
Benefits
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program and leadership training for Titans at all levels; peer recognition (Bonusly) and peer-nominated awards.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents).
- FSA and HSA and telehealth options including memberships to One Medical.
- 401k match.
- Support for Titans at all stages of life: Parental leave and support; up to $20k in fertility services (i.e. IUI and IVF); surrogacy and adoption reimbursement; on demand maternity support through Maven Maternity; free breast milk shipping through Maven Milk.
- Pet insurance, legal advisory services, financial planning tools, and more.
- Annual bonus and equity as part of total compensation; holistic suite of benefits.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product analyticsKPI developmentdata martsGenAI-focused analytics toolsSQLTableaudata warehousesclickstream dataPythonanti-fraud efforts
Soft skills
leadershipstrategic thinkingproject prioritizationcreativitycommunicationmentoringteam buildingadaptabilityproblem-solvingcollaboration
