Channel Partnerships Delivery Manager

ServiceTitan

. Manage the entire lifecycle of an integration end-to-end, including identifying a use-case, building a business case, evaluating partner candidates, negotiating deal terms, launching and program managing roll-out, enabling internal and external teams, and bringing the integration to market .

Posted 4/21/2026full-timeRemote • California • 🇺🇸 United StatesSeniorLead💰 $137,900 - $184,500 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage the entire lifecycle of an integration end-to-end, including identifying a use-case, building a business case, evaluating partner candidates, negotiating deal terms, launching and program managing roll-out, enabling internal and external teams, and bringing the integration to market
Project manage the delivery of technical integration solutions, from scoping requirements to supporting customer betas and GAs
Liaise with ServiceTitan Product and customers on opportunities to differentiate integration solutions and improve adoption
Work alongside ServiceTitan R&D and Technical Writers to enable internal teams and educate customers and partner customer facing teams on new features & functionality
Develop a deep understanding of customer needs, identify gaps in core product functionality, and identify the right set of integrations and accompanying enhancements
Collaborate with leaders across ServiceTitan’s Product, Sales, Success, and Support organizations to understand and influence ServiceTitan’s product roadmap and inform our partnership and integration strategy
Help scale the team and our supporting partner programs by building automation into the team’s internal (e.g., tracking performance metrics, collecting rebates, etc.) and external (e.g., new partner discovery, onboarding, etc.) processes
Collaborate with ServiceTitan R&D and App Marketplace Team in streamlining the processes to activate a customer onto an integration and onboard a partner into the channel partner ecosystem
Work alongside ServiceTitan R&D to build a partner-facing portal that houses all the assets required for a partner to stand up integrations with supply chain (e.g., OEM, supplier, distributor) and accounting partners (e.g., ERPs, System Integrators, iPaaS)

Requirements

What you’ll need

8+ years of relevant work experience
Bachelor's Degree; MBA or equivalent experience preferred
Ability to source, design, negotiate and implement net-new partnerships
Foundational understanding of integrations and how they interact through APIs
Experience in developing and presenting a business case to persuade senior stakeholders into taking a recommended action, including creating financial support, generating data-driven insights, and telling a compelling story
Ability to work autonomously, to meet tight deadlines, and to thrive in a fast paced environment with shifting priorities
Demonstrated excellence in cross-functional verbal and written communication, with the ability to simplify and explain complex problems to stakeholders of all levels
Excellent organizational skills with a demonstrated ability to multitask and handle multiple priorities appropriately
Comfort in absorbing an unstructured set of thoughts and developing a strategic vision to execute
High motivation, initiative and positive attitude
Exposure to Accounting or ERP applications (e.g., QuickBooks, NetSuite, SAP products, IntAcct, etc.), their functionality, and workflows preferred
Knowledge of Trades Industries preferred.

Benefits

Comp & perks

Flexible time off with ample learning and development opportunities to continue growing your career.
A comprehensive onboarding program.
Leadership training for Titans at all levels.
Great work is rewarded through Bonusly, peer-nominated awards, and more.
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
Parental leave and support.
Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement.
On-demand maternity support through Maven Maternity.
Free breast milk shipping through Maven Milk.
Pet insurance.
Legal advisory services.
Financial planning tools.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

integration managementAPI integrationbusiness case developmentproject managementperformance metrics trackingpartner onboardingautomationdata-driven insightsfinancial analysisnegotiation

Soft Skills

cross-functional communicationorganizational skillsmultitaskingstrategic vision developmentautonomyadaptabilitypersuasionproblem-solvinginitiativepositive attitude

Certifications

Bachelor's DegreeMBA