ServiceTitan

Engineering Manager, Data Platform

ServiceTitan

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $185,300 - $247,800 per year

Job Level

About the role

  • Manage and grow a team of 5+ data engineers
  • Drive architectural decisions across the platform and ensure systems are built for high availability, scalability, and security
  • Guide the team through complex technical challenges
  • Lead efforts to improve query performance and platform efficiency
  • Collaborate with product managers and architects to define and deliver the data platform roadmap
  • Own the operational posture of the platform — monitoring, alerting, incident response, and on-call rotation management
  • Define engineering best practices and champion shift-left data governance

Requirements

  • 8+ years in data or software engineering, with 2+ years managing engineering teams of 5 or more
  • Proven experience designing complex data systems, with specific expertise in Semantic Layering and Data Sharing at enterprise scale
  • Deep, hands-on experience with dbt and semantic models (eg MetricFlow) — including designing and scaling semantic models in production
  • Strong proficiency with Snowflake and SQL
  • Experience with Spark, Python, and Snowpark is a plus
  • Hands-on experience with technologies such as Cursor, Claude CLI/Code, Kibana, and Airflow
  • Experience owning on-call processes, managing incidents, and defining operational metrics
  • Solid command of CI/CD practices (e.g., GitHub Actions) and data observability tooling such as DataDog or Monte Carlo
  • Strong written and verbal communication skills
Benefits
  • Flexible time off with ample learning and development opportunities
  • Comprehensive onboarding program
  • Leadership training for Titans at all levels
  • Recognition through Bonusly and peer-nominated awards
  • Company-paid medical, dental, and vision with 100% employer paid options
  • 90% coverage for dependents
  • FSA and HSA
  • 401k match
  • Telehealth options including memberships to One Medical
  • Parental leave and support
  • Up to $20k in fertility services and surrogacy reimbursement
  • Adoption reimbursement
  • On demand maternity support through Maven Maternity
  • Free breast milk shipping through Maven Milk
  • Pet insurance
  • Legal advisory services
  • Financial planning tools
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data engineeringsoftware engineeringSemantic LayeringData SharingdbtSQLSnowflakeSparkPythonCI/CD
Soft Skills
team managementproblem solvingcommunicationleadershipcollaborationincident managementoperational metrics definitionbest practices advocacytechnical guidanceperformance improvement