ServiceTitan

Product Sales Development Representative

ServiceTitan

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • Montana • United States

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Salary

💰 $30 - $33 per hour

About the role

  • Your primary focus is driving product adoption and revenue growth through strategic engagement with our current customer base.
  • Build a strong sales pipeline by engaging existing customers, demonstrating the value of add-on products, and booking overview calls/demonstrations for our Pro-Account Executives.
  • Conduct high-volume engagement through focused outbound calls (approx. 30/day) and personalized emails.
  • Strategically craft honest relationships and genuine rapport with customers to facilitate discovery.
  • Drive customers to discover unmet needs or pain points and articulate how our Pro modules can deliver extraordinary value and remediate those issues.
  • Work closely and collaboratively with Pro Account Executives to develop and implement appropriate communication plans and assist with closing deals through detailed discovery notes.
  • Log and maintain all activity accurately in all data entry to make sure records are kept up to date.
  • Assist with weekly reporting on active campaigns, manage ad-hoc requests, and act as a liaison for customers and other internal teams (e.g., Pro Sales Team, Customer Success, Support).

Requirements

  • 2-4 years of experience in Sales or Customer Success, specifically in a cross-sell or up-sell capacity.
  • 12+ months of outbound calling experience is required.
  • Ability to travel domestically 30% of the time to do Onsite visits.
  • Strong interpersonal skills and a friendly, professional demeanor on the phone.
  • The ability to effectively handle objections and clearly articulate the value proposition of add-on products with any level of detail or brevity.
  • A tenacious work ethic with a desire to be a top performer, high level of social intelligence, passion, ambition, and a team-player mentality.
  • Resourcefulness and adaptability to new responsibilities in a fast-paced work environment.
Benefits
  • Flexible time off with ample learning and development opportunities to continue growing your career.
  • Comprehensive onboarding program.
  • Leadership training for Titans at all levels.
  • Bonusly, peer-nominated awards, and more.
  • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents).
  • FSA and HSA.
  • 401k match.
  • Telehealth options including memberships to One Medical.
  • Parental leave and support.
  • Up to $20k in fertility services (i.e. IUI and IVF).
  • Surrogacy and adoption reimbursement.
  • On demand maternity support through Maven Maternity.
  • Free breast milk shipping through Maven Milk.
  • Pet insurance.
  • Legal advisory services.
  • Financial planning tools.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescustomer successoutbound callingdata entryreporting
Soft Skills
interpersonal skillsprofessional demeanorobjection handlingarticulationtenacious work ethicsocial intelligencepassionambitionteam-player mentalityresourcefulness