Events Senior Specialist – Contractor
ServiceTitan
contract
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Provide comprehensive operational and logistical project management for our two major annual user conferences, Pantheon and Ignite.
- Manage the end-to-end logistics and project execution for 200+ breakout sessions across both user conferences.
- Develop, implement, and maintain a robust project management system to track content deliverables, speaker deadlines, and specific session needs.
- Coordinate with internal stakeholders and external speakers to ensure content is finalized, presentations are submitted on time, and speakers are fully prepped for their sessions.
- Serve as the primary logistics lead for the content tracks, ensuring smooth room turnovers and resolving issues in real-time.
- Manage the full procurement lifecycle for all major event vendors, ensuring contracts are processed and executed in alignment with company policies.
- Process, track, and meticulously reconcile all vendor invoices and payments related to the conferences, maintaining organized financial records for the Events Manager.
- Serve as the primary logistical liaison between the events team and the creative/design team for all hotel and venue branding efforts.
- Develop and maintain a master package manifest, tracking all inbound and outbound shipments for both conferences.
Requirements
- 5+ years of direct experience in event management, specifically focusing on operational logistics and content track management for large-scale user conferences of 5,000+ attendees
- Demonstrable expertise in managing highly complex, multi-faceted projects with numerous dependencies (e.g., 200+ concurrent session logistics)
- Proficiency with project management tools is required.
- Proven ability to manage a high volume of vendor invoices, track expenses, and navigate corporate procurement processes accurately.
- Exceptional written and verbal communication skills, with the ability to manage external vendor and internal creative team expectations.
- Meticulous attention to detail and a disciplined approach to managing multiple, complex tasks simultaneously under tight deadlines.
- Self-motivated and confident in taking ownership of critical operational responsibilities within a fast-paced environment.
- Willingness to travel to and provide comprehensive on-site support for both Pantheon and Ignite.
Benefits
- We will consider remote candidates
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event managementoperational logisticsproject executionvendor managementfinancial reconciliationcontent track managementprocurement processesproject management systemlogistics coordinationsession management
Soft Skills
communication skillsattention to detailself-motivatedownershipproblem-solvingtime managementteam collaborationadaptabilityorganizational skillsleadership