Senior Analyst, Sales Compensation
ServiceTitan
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $103,400 - $138,400 per year
Job Level
About the role
- Own and manage incentive compensation programs across multiple go-to-market functions within our Sales and Customer Success organizations.
- Execute and administer the end-to-end monthly commissions process, ensuring timely and accurate payouts in accordance with plan policies and company guidelines.
- Serve as a strategic advisor to Sales Leadership, Sales Operations, and Finance - leveraging data-driven insights to evaluate plan effectiveness, recommend enhancements, and shape incentive structures that drive performance and growth.
- Partner cross-functionally on strategic initiatives such as plan design, review cycles, and policy updates that align compensation programs with evolving company objectives.
- Translate complex data and plan logic into clear, actionable insights for stakeholders, ensuring alignment, transparency, and understanding across the organization.
- Support SOX compliance activities, process documentation, and internal controls related to commissions.
- Drive continuous improvement of workflows, tools, and governance processes that ensure consistency and efficiency.
Requirements
- 2-4+ years of work experience in a combination of Sales/Incentive Compensation, Commissions Operations, Revenue Operations or Financial Planning & Analytics within a SaaS or high-growth environment.
- Demonstrated success managing complex data sets with exceptional attention to detail and accuracy.
- Advanced proficiency in Excel / Google Sheets; familiarity with automated commission platforms (CaptivateIQ, Xactly, SAP Commissions, Anaplan, etc.) preferred.
- Strong analytical, problem-solving, and communication skills; ability to translate data into actionable insights.
- Proven collaboration skills in a fast-paced environment, balancing multiple priorities under tight deadlines.
- A mindset of ownership and continuous improvement - always seeking ways to optimize processes and enhance the end-user experience.
- Bonus experience: Prior exposure to supporting Post-Sales or Customer Success organizations on variable compensation plans, including understanding of crediting, plan governance, and payout nuances.
Benefits
- Flexible time off with ample learning and development opportunities to continue growing your career.
- Comprehensive onboarding program and leadership training for Titans at all levels.
- Great work is rewarded through Bonusly, peer-nominated awards, and Founders Club- open to all Titans.
- Company-paid medical, dental, and vision (with 100% employer paid options and 80% coverage for dependents).
- FSA and HSA.
- 401k match and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
- Parental leave and support, up to $20k in adoption reimbursement.
- On demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk.
- Pet insurance, legal advisory services, financial planning tools, and more.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
incentive compensationcommissions processdata analysisExcelGoogle Sheetsautomated commission platformsCaptivateIQXactlySAP CommissionsAnaplan
Soft skills
analytical skillsproblem-solvingcommunication skillscollaborationattention to detailownership mindsetcontinuous improvementability to translate datatime managementadaptability