ServiceTitan

Senior Sales Enablement Manager

ServiceTitan

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $103,400 - $138,400 per year

Job Level

Senior

About the role

  • Build knowledge, competencies, and job skills in Titans so that they can deliver value in every interaction with Buyers and Customers to reach their full performance potential.
  • Shorten ramp time to productivity for new hires by creating, executing and continually optimizing the onboarding program.
  • Design and maintain certification programs to drive accountability and engagement.
  • Proactively identify improvement opportunities and take initiative with stakeholders to build and execute solutions.
  • Partner closely with leadership, operations, marketing, product to prioritize and develop strategies to drive results.
  • Define and execute go-to-market plans for launches and changes that occur in product, process, systems and tools across the function.
  • Get teams to peak performance against scorecard (close rate, rejection, cycle time, NPS, etc.) for ICs and Managers by uncovering gaps in competencies and developing programs to improve.
  • Identify and utilize a blend of training methods to maximize learning retention and scalability.
  • Leverage technology to measure performance and drive improvement; e.g. CRMs, LMS platforms, eLearning software, etc.
  • Develop additional learning opportunities (both formal training and on-the-job experiences) for skills development at different stages of the career path.

Requirements

  • Proven enablement and training success including ability to demonstrate impact in a high growth organization
  • BA/BS degree and at least 5+ years of related experience in training and enablement
  • B2B SaaS experience
  • Exceptional written and verbal communication skills
  • Ability to prioritize tasks effectively and be a team player with strong interpersonal skills and ability to inspire and motivate others
  • Ability to thrive in a fast-paced, unpredictable environment
  • Adept at project management and cross-functional collaboration
  • Proficiency with CRMs, LMS platforms, eLearning software
  • Experience in the job function of the team you will enable
  • Experience in home services industry a plus
Benefits
  • Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
  • We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
  • Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
  • Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
trainingenablementproject managementperformance measurementgo-to-market strategycompetency developmentonboarding program designlearning retentionB2B SaaS experiencehome services experience
Soft skills
communicationinterpersonal skillsteam playerinspirationmotivationprioritizationadaptabilityinitiativecollaborationproblem-solving