ServiceTitan

Principal Product Designer

ServiceTitan

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $183,400 - $245,400 per year

Job Level

Lead

Tech Stack

CloudMaven

About the role

  • Identify, propose, and lead design projects across platform (desktop, tablet, mobile)
  • Drive transformation using design as a strategic tool to refine product strategy decisions
  • Operate in uncertain terrain and guide team's existing knowledge and talent
  • Manage interplay between business requirements, customer needs, and innovative design concepts
  • Independently lead projects and gain trust and support of others
  • Mentor fellow designers and provide feedback to strengthen the team
  • Work closely with Product owners and developers to create interfaces meeting user story requirements
  • Quickly prototype solutions and create/sell North Star Projects
  • Understand users through research and lead product design to drive measurable outcomes
  • Validate product ideas through experimental design and research
  • Innovate and establish replicable patterns and systems for interaction
  • Collaborate with design organization and R&D leadership to execute design strategy
  • Champion new design, innovation and interactive trends
  • Collaborate across organizational structure to focus on key customer journeys
  • Uphold exceptional craftsmanship in Product Design across organization

Requirements

  • Experience designing a modern Saas or enterprise platform or one comparable
  • Demonstrated portfolio of shipping amazing customer experiences that have made a significant impact on business and customer metrics
  • Exceptional interaction and visual design skills
  • Deep organization and execution capabilities, especially in areas of influence and collaboration with multiple stakeholder groups
  • A passion for solving core product problems while balancing strategy and research, information architecture, and interaction design
  • Experience collaborating with other designers to build a cohesive product
  • Excellent communication and storytelling skills; ability to help team and stakeholders understand the “why” behind your design rationale
  • Proven ability to hold conversations on design with executives and external industry leaders
  • Experience in design thinking methodologies to lead teams toward customer centered outcomes