ServiceTitan

Lead Analyst, People Technology – Total Rewards

ServiceTitan

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $136,600 - $182,600 per year

Job Level

Senior

About the role

  • Serve as the People Technology partner and Subject Matter Expert (SME) for the Total Reward teams: Compensation, Equity, Benefits & Mobility.
  • Act as the technical point-of-contact for Workday Core and Advanced Compensation, providing expert guidance and solutions.
  • Lead and manage complex, cross-functional technology projects in the People Technology space.
  • Champion and facilitate AI adoption and automation across systems and platforms, including Gemini, Workato, and others.
  • Design, configure, and implement complex, scalable solutions leveraging our tech stack particularly supporting critical business cycles such as our annual and mid-year compensation cycles, bonus calculation, equity, compensation frameworks updates, open enrollment windows, etc.
  • Proactively identify, own and implement automation, process efficiencies and increase user experience across the People Technology stack.
  • Lead the development, testing, configuration, enhancement and deployment of point solutions, ensuring high-quality, and scalable delivery.
  • Work collaboratively across the People department, Total Rewards team, Infrastructure team and stakeholder groups such as Corporate Engineering, Finance and Legal to drive impactful decisions and results.
  • Serve as a mentor and technical lead to other team members and partners, actively raising the collective technical skill floor by sharing best practices and educating them on system configuration and data models.
  • Translate ambiguous business needs into clear technical requirements.

Requirements

  • Minimum 5+ years of experience working with Workday, with in-depth, hands-on knowledge of configuration within Compensation, Advanced Compensation, HCM, and Reporting.
  • Proven experience as a Workday Lead Analyst or similar role, demonstrating ability to fully own complex technology processes.
  • Proven ability to leverage cutting-edge technology (e.g., Gemini AI, Workato) to scope, develop, and deploy scalable automation that optimizes business processes.
  • Show a critical ability to quickly learn new technology and skills, such as integrations or utilizing scripting/query languages (e.g., XSLT, Google Script, PowerQuery) to enhance systems where custom development is needed.
  • Demonstrated ability to initiate and drive projects to completion with minimal guidance.
  • Exceptional stakeholder management and communication skills, with a track record of elevating partners and resolving complex technical issues.
  • Experience in building complex tools and self-service solutions within Workday, such as using Worksheets or dashboards.
Benefits
  • Flexible time off with ample learning and development opportunities to continue growing your career.
  • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.
  • Great work is rewarded through Bonusly, peer-nominated awards, and more.
  • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
  • FSA and HSA , 401k match, and telehealth options including memberships to One Medical.
  • Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF ), surrogacy, and adoption reimbursement.
  • On demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk.
  • Pet insurance, legal advisory services, financial planning tools, and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
WorkdayCompensationAdvanced CompensationHCMReportingXSLTGoogle ScriptPowerQueryautomationsystem configuration
Soft skills
stakeholder managementcommunicationproject managementmentoringproblem-solvingcollaborationtechnical leadershipcritical thinkingadaptabilityprocess improvement