ServiceTitan

Lead Product Designer

ServiceTitan

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $166,500 - $222,700 per year

Job Level

Senior

Tech Stack

CloudMaven

About the role

  • Solve real world problems in the home services industry
  • Work closely with product managers, engineers, product marketers and thousands of users to improve their workflows
  • Perform discovery research with users, create journey maps and task flows, perform user interviews, white-boarding task flows, mocking up interface screens, and prototyping solutions
  • Build positive & collaborative relationships with product, engineering, and research to explore, build, and ship work
  • Quickly prototype solutions to visual and interaction problems
  • Validate product ideas through experimental design and research approaches
  • Ship valuable high-quality work without sacrificing speed
  • Mentor junior designers and provide feedback

Requirements

  • Experience designing a modern SaaS or enterprise platform or one comparable
  • An outstanding portfolio, showcasing a range of UX, interaction and visual design, and idea generation or prototyping as a means to explore and convey design solutions
  • A love for solving complex product problems with simple design solutions
  • Expert knowledge and experience with driving and applying the end-to-end iterative design process including how to develop and use design research, user stories, journey mapping, wire-framing, prototyping, user testing, and high-fidelity visuals to achieve human-centered design solutions
  • A passion for solving core product problems while balancing all facets of a user experience, such as strategy and research, information architecture, and interaction design
  • Experience collaborating with other designers to build a cohesive product
  • Excellent communication and storytelling skills; you have the ability to help your team and stakeholders understand the “why” behind your design rationale
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