Technology Consultant

ServiceRocket

Technology Consultant role at ServiceRocket, a global tech-enabled services company in Palo Alto. Focused on IT solutions, supporting various customer needs through collaborative consulting services.

Posted 7/28/2026full-timePalo Alto • California • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates a customer-first mindset with strong problem-solving skills, while writing clean code and tests. Emphasizes collaboration, proactive communication, and a commitment to continuous learning and improvement.

Highest-signal resume keywords

Python ProgrammingBash ScriptingClean Code WritingProblem-Solving SkillsProactive Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PythonBashScripting SkillsCode TestingCode Reviews

Soft Skills

Customer-First MindsetProblem-Solving InstinctsTime ManagementCollaborative AttitudeOpenness to Feedback

Industry Keywords

Information TechnologyProject DeliverablesCustomer FeedbackDelivery Process ImprovementDocumentation

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Build high-quality solutions with a focus on scoped project deliverables and long-term maintainability
Work alongside solution architects to understand technical scope, then help build and iterate on custom implementations based on customer feedback
Deliver features and fixes that go above and beyond our customers' expectations
Help us continuously improve our delivery process through retrospection and fresh ideas
Share what you learn by pairing with and supporting your teammates

Requirements

What you’ll need

A Bachelor's degree in Information Technology or similar. No professional experience required, we're looking for curious grads ready to learn!
A customer-first mindset and strong problem-solving instincts
A genuine interest in growing your skills in our tech stack, best practices, and codebase, and contributing to real customer problems with guidance from your team
The ability to write clean code and tests, and openness to feedback in code reviews and design discussions. Good skills to have a Python, Bash, strong scripting skills, etc.
Good time-management instincts as you follow through on commitments and aren't afraid to ask for help or learn new tools
Clear, proactive communication with teammates and customers, including flagging status updates and asking clarifying questions
A collaborative attitude: you represent your team well, pair with others to learn, and like documenting things to help those who come after you
Respect for others, follow-through on commitments, and openness to feedback

Benefits

Comp & perks

Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit.
Stock options: you have the opportunity to participate in the ownership of the company.
Health insurance: we support you and your family–your well-being matters.
Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.
Career pathways program: you can grow horizontally, vertically, or any way you want.
Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.
Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.