Serviceplan Group

Front Desk Manager

Serviceplan Group

full-time

Posted on:

Location Type: Office

Location: Berlin • Germany

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About the role

  • You warmly welcome, assist and inform all visitors, clients, colleagues, subtenants and co-workers at our central front desk
  • You take care of their requests, act as the point of contact for day-to-day needs, and help bring the onsite community together
  • You prepare conference rooms, ensure a pleasant atmosphere and occasionally rearrange furniture
  • You support and oversee internal and external meetings, events and functions
  • You manage the phone switchboard, accept deliveries and beverages, process incoming and outgoing mail, coordinate external service providers and handle inquiries of all kinds

Requirements

  • Experience in reception, office management or hospitality
  • Enjoy frequent interaction, strong communication skills and a welcoming, service-oriented manner
  • Organizational talent, reliability and the ability to perform under pressure — even when things get busy
  • Confident user of MS Office, very good German and good English skills
  • General IT affinity and willingness to quickly learn new applications and tools
Benefits
  • Onboarding: Personal mentoring and digital onboarding sessions to ensure a smooth start
  • Development: We care about your growth — whether through our internal Campus training program to expand your professional, methodological or personal skills, optional language courses or regular coaching, we keep you up to date
  • Fun: Work should be balanced with breaks — enjoy regular after-work and team events (also virtual when needed)
  • Sport: Extensive sports program and mobility options with company bikes and e-bikes/e-bike leasing
  • Internationality: As an internationally operating agency group, we offer opportunities to network and collaborate with colleagues from diverse disciplines around the world

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
strong communication skillswelcoming mannerservice-orientedorganizational talentreliabilityability to perform under pressure