Account Manager
Serviceplan Group
full-time
Posted on:
Location Type: Office
Location: Munich • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Consulting & client management: You are the first point of contact for our clients, identify opportunities, and work with the team to develop tailored solutions.
- Strategic growth: You actively expand existing client relationships and develop them strategically — with a focus on innovation, efficiency and scalability.
- Proposal development & presentation: You create proposals, support pitches and convince with professional expertise in meetings and presentations.
- Project support: You remain present during project execution, manage expectations, ensure client satisfaction, and identify follow-up opportunities.
- Bridge builder: You understand the language of creative, production and technology teams and confidently mediate between these areas and the client.
Requirements
- Degree in communication, media, marketing or a comparable qualification.
- At least 5 years' experience in account management, client consulting or project coordination — ideally in digital production contexts.
- Affinity for CGI, 3D content, realtime technologies or data-driven content production.
- Entrepreneurial mindset: you recognize business models and proactively contribute ideas.
- Strong communication and presentation skills and a high level of client orientation.
- Structured working style, poise in dealing with different stakeholders and a good sense of feasibility.
- Excellent German and English skills, both written and spoken.
- Knowledge of information security and information security awareness.
Benefits
- Onboarding: Personal mentoring and digital onboarding sessions — we ensure your perfect start.
- Training & development: Your development matters to us. Through our internal Campus training program to expand technical, methodological or personal skills, optional language courses and regular coaching, we keep you up to date.
- Flexibility: Flexible working hours, mobile office and job-sharing models let you adapt your profession to your life — not the other way around.
- Fun: We believe in work-life balance — enjoy regular after-work and team events (also virtual when needed).
- Sports: Extensive sports program and mobility options through company bicycles and e-bikes / e-bike leasing.
- Accessibility: Our modern office in Munich’s creative district is conveniently located and easy to reach.
- Internationality: As an internationally operating agency group, we offer opportunities to network and exchange with colleagues from diverse disciplines around the world.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementclient consultingproject coordinationCGI3D contentrealtime technologiesdata-driven content productioninformation securityinformation security awareness
Soft skills
communication skillspresentation skillsclient orientationstructured working stylepoisestakeholder managemententrepreneurial mindset
Certifications
degree in communicationdegree in mediadegree in marketing