Sales Associate – Client Services
Savvital
Client Services Associate – Valuations
ServiceLink
full-time
Posted on:
Location Type: Hybrid
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $22 per hour
Job Level
JuniorMid-Level
About the role
- Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance, and ensuring that key information and documentation remains current
- Answer phones and respond to customer requests
- Identify, research, and resolve customer issues using the computer system
- Manage and maintain order pipeline
- Track and place customer inquiries in the computer system
- Monitor team mailboxes
- Make outbound phone calls as needed to resolve client inquiries and drive pipeline performance
- Provide customers with product and service information
Requirements
- High school diploma or equivalent
- Quality customer service skills
- Basic reading, writing, and arithmetic skills required
- Computer literate with the ability to learn customer service software applications
- Professional verbal and written communication skills and the ability to type 30 wpm
- Ability to maintain a positive and professional business relationship with clients and internal staff
- Proficient in Microsoft Suite, including Office, Teams, and Excel
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation
- Paid sick time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer service skillscomputer literacytyping 30 wpmbasic reading skillsbasic writing skillsbasic arithmetic skills
Soft skills
professional verbal communicationprofessional written communicationpositive business relationship management
Certifications
high school diploma
