Staff Appraiser – Valuations

ServiceLink

Certified appraiser completing desktop, field, and complex quality-control valuations for ServiceLink, a mortgage services company. Supporting lender clients across Nashville and Knoxville markets.

Posted 8/21/2026full-timeRemote • Tennessee • 🇺🇸 United StatesLead💰 $85,000 - $175,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in real estate appraisal, including compliance with USPAP and FNMA standards, while providing exceptional customer service and maintaining appraisal licenses. Proficient in managing complex valuation assignments and quality control processes within the Nashville or Knoxville markets.

Highest-signal resume keywords

Certified Real Estate AppraiserAppraisal Expertise in Nashville or KnoxvilleQuality Control ReviewAttention to DetailProficient in Microsoft Software Products

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Valuation ReportsAppraisal AssignmentsComplex Property AppraisalQuality Control ProcessesSite VisitsTurn Time ManagementProperty Type AppraisalUSPAP ComplianceFNMA StandardsServiceLink Policies

Soft Skills

Excellent Customer ServiceCoaching Field AppraisersProfessionalismCommunication SkillsProblem-Solving

Certifications & Qualifications

Certified Residential AppraiserCertified General AppraiserAppraisal License

Industry Keywords

Real Estate AppraisalHigh Net Worth PropertiesJumbo LoansValuation ExperienceAMC ExperienceCEU CoursesTennessee RegulationsClient-Driven StandardsField AppraisersProperty Valuation

About the role

Key responsibilities & impact

Complete desktop and field appraisal assignments within established client-driven turn times
Perform quality control reviews on complex valuation reports, including jumbo loans, private wealth/high net worth, and unique or complex properties
Contact field appraisers to discuss and resolve complex or time-sensitive revision requests
Resolve quality control escalations by coaching field appraisers, discussing concerns and options with clients, and keeping parties informed
Understand, implement, and maintain current knowledge of ServiceLink policies and procedures
Maintain thorough understanding of USPAP, FNMA, and applicable state regulations
Maintain appraisal license(s) in good standing, including mandated CEU courses
Meet ServiceLink quality standards for appraisal report completion and delivery
Provide timely web updates on assignments
Conduct site visits with professionalism in attire, appearance, and demeanor
Perform other assigned duties

Requirements

What you’ll need

Certified real estate appraiser in Tennessee
Certified Residential or Certified General appraiser; trainee or licensed appraisers will not be considered
High School Diploma/GED required
Experience to appraise a broad range of property types
Attention to detail and excellent customer service skills
Proficient in Microsoft software products
Currently authorized to work in the United States on a full-time basis
Must not require sponsorship for employment visa status now or in the future
Appraisal expertise in the Nashville or Knoxville, Tennessee market
Located within reasonable commuting distance of Nashville or Knoxville, Tennessee
Prior valuation experience with a major lender or AMC preferred
College degree preferred
Advanced designations a plus

Benefits

Comp & perks

Guaranteed base pay plus generous order-level compensation for every order completed
Comprehensive benefits package including Health, Dental, Vision, 401K with company match, and Stock Purchase Plan with company match
Up to 24 paid days off in the first full year, including 10 vacation days, 5 sick days, 3 personal days, and 6 paid holidays
Company-paid or reimbursed eligible expenses for Continuing Education, software, and MLS fees
Scheduling and pipeline management support
Dedicated client liaisons
Quality Control specialists
Peer support from other Staff Appraisers, Leaders, and the Chief Appraiser
Consistent, reliable volume regardless of location or market conditions