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Document Recording Specialist – Loss Mitigation
ServiceLinkDocument Recording Specialist processing title documents for mortgage services company ServiceLink. Performing quality checks, county submissions, fee calculations, and client support in Irvine.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in recording title documents and performing quality control checks, ensuring accuracy in document submission and compliance with county filing requirements. Strong customer service skills and effective communication abilities are essential for interacting with clients and resolving issues.
Highest-signal resume keywords
Document RecordingQuality Control ChecksCustomer Service SkillsMicrosoft Software ProficiencyMultitasking Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Document RecordingQuality ControlCounty Filing Fee CalculationE-Filing SystemsTroubleshooting Rejected Documents
Soft Skills
Customer Service SkillsCritical ReasoningExcellent Communication SkillsAbility to MultitaskAbility to Learn New Skills
Tools & Technologies
Microsoft Software ProductsUPS Tracking System
Industry Keywords
Office EnvironmentDeed RecordingProduction GoalsIn-Office WorkFull-Time Authorization
About the role
Key responsibilities & impact- Record title documents in a team environment
- Perform quality control checks on unrecorded documents before recording
- Submit documents to counties through e-file systems and direct mail
- Calculate county filing fees
- Troubleshoot rejected documents and resubmit them to counties
- Use UPS to track incoming and outgoing documents
- Answer phone calls and reply to emails from recording service clients
- Meet daily production goals with a high level of accuracy
- Handle other essential duties as assigned
Requirements
What you’ll need- High School diploma or equivalent required
- 1–2 years’ experience working in an office environment
- 1–2 years’ experience recording deeds preferred
- Proven customer service skills
- Basic computer skills
- Proficiency in Microsoft software products
- Ability to multitask
- Ability to meet daily production goals with a high level of accuracy
- Critical reasoning and thinking skills
- Excellent verbal and written communication skills
- Ability to quickly learn new skills, processes, and procedures
- Currently authorized to work in the United States on a full-time basis
- Must not require employment visa sponsorship now or in the future
- Ability to work in-office daily within reasonable commuting distance of Irvine, CA
Benefits
Comp & perks- Health insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- Paid vacation time
- Paid sick time