Mobile Notary Coordinator – Default Services, Loss Mitigation
ServiceLink
full-time
Posted on:
Location Type: Office
Location: Irvine • California • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $21 per hour
Job Level
Mid-LevelSenior
About the role
- Place welcome calls to consumers, on behalf of our clients, with the intention of scheduling mobile notary signing appointments
- Monitor voice mail and follow up on scheduling orders, as needed
- Ensure company’s 24-hour-turn-around time commitment to client(s) is met by monitoring and prioritizing work-in-progress reports
- Handle a large pipeline of scheduling orders
- Perform quality control check on executed documents
- Shipping executed documents back to our clients
- Enter scheduling appointments, as necessary
- Confirm signing appointment completion via phone and/or email with notaries and customers
- Shipping executed documents to client for countersignature
- Adhere to all company policies and procedures
- Meet minimum production goals and quality requirements as set by management
- Perform all other duties as assigned
Requirements
- High School diploma or equivalent required.
- Exceptional customer service skills
- A penchant for excellence and strong attention to detail
- Ability to multitask in a fast paced environment and meet tight deadlines
- Excellent verbal and written communication skills
- Proficient in ServiceLink operating systems and internal search engines
- Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
- Required to be in-office at our Irvine, CA office.
- Shift/Availability M-F 8:00-4:30
Benefits
- health, vision, dental and life insurance
- 401(k) plans
- Employee Stock Purchase Plan
- paid vacation and sick time
- high quality learning initiatives and supporting employee goals
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality controlschedulingdocument shipping
Soft skills
customer serviceattention to detailmultitaskingverbal communicationwritten communication
Certifications
High School diploma