Operations & Projects Coordinator

ServiceLink

Operations & Projects Coordinator at ServiceLink managing mortgage service projects and operations. Collaborating with teams to assist clients and maintain project timelines and deliverables.

Posted 5/21/2026full-timeIrvine • California • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $32 per hourWebsite

About the role

Key responsibilities & impact

Assist with specific Operations processes & Projects under the Agency Sale Team departments.
Assist with New Orders, Publication, Typesetting, Cancellations, & Sales duties as assigned.
Assist the business unit managers with various projects, both short and long term, which includes managing and tracking.
Maintain open communication with all levels of staff relative to the project at hand.
Be a contact for client issue escalation from time to time, as needed.
Effectively provides regular reporting verbal and or written to manager, communicating status of projects, turn times and challenges.
Address inquiries and feedback from internal staff and clients, as needed, professionally and in a timely manner.
Process and track orders
Validate documentation
Manage work queues and SLAs
Coordinate projects
Resolve operational issues
Perform all other duties as assigned

Requirements

What you’ll need

Bachelor’s degree.
5+ years’ experience in default services or related title or mortgage services.
Practical work experience with internet research, troubleshooting, multi-tasking.
Working knowledge of real estate foreclosures, legal publications, postings and auctions.
Proven verbal and written skills.
Must be able to use and have advanced computer skills and be proficient in the Microsoft software products and Visio

Benefits

Comp & perks

health, vision, dental and life insurance
401(k) plans
Employee Stock Purchase Plan
paid vacation and sick time

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementorder processingdocumentation validationissue resolutioninternet researchtroubleshootingmulti-taskingreporting

Soft Skills

communicationclient relationsprofessionalismteam collaboration

Certifications

Bachelor's degree